1. ccciii's Avatar
    The phone rings, but when I try to answer there is nothing there. This usually happens at 0:07 or 0:08 on the call time. When I press the red call end button, there is no response on the screen. I have to press the button on the right of the phone to clear the screen. The caller typically hears continued ringing when I try to pick up. Of course, this only happens sometimes for the last couple of weeks
    03-18-2019 10:33 AM
  2. Rukbat's Avatar
    Instead of tapping the green button, try sliding it.
    03-18-2019 01:05 PM
  3. ccciii's Avatar
    That's not it. The ringer stops on my end, and the screen looks like the call is live. However, the call is still "ringing" on the sender's end.
    03-19-2019 01:42 PM
  4. B. Diddy's Avatar
    Welcome to Android Central! Does this also happen in Safe Mode? https://support.t-mobile.com/docs/DOC-28008.

    Are you able to make calls without difficulty?
    03-19-2019 09:56 PM

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