1. Android Central Question's Avatar
    Hi everyone, I received my new s7 edge yesterday through online shipping and have noticed two instances where the phone displays a static screen. this morning for example I noticed the entire screen showing static while in its always on mode which I have since disabled. the problem goes away when I press the home key but i'm wondering if I should try to send it back?

    Thankyou in advance for your response
    09-28-2019 04:57 AM
  2. belodion's Avatar
    It sounds like a faulty device.
    Rukbat likes this.
    09-28-2019 05:16 AM
  3. mustang7757's Avatar
    Hi, welcome to Android Forums

    I'd like to recommend creating a account so me or other members can assist you, as guest have limitations in replying here and if we need further Information to communicate with you.

    I'll provide a link to register, please come back to your post so we can further assist you . Thank you

    09-28-2019 08:33 AM
  4. mustang7757's Avatar
    If you have AOD on the lock screen you will see very little movement
    09-28-2019 08:33 AM
  5. Rukbat's Avatar
    "Static screen" means a screen without anything moving. What you mean here is a noisy screen. (Just so everyone is answering the same question.)

    I agree with belodion, though - you have a defective device. I'd request a replacement (at their cost both ways, of course). It could be something as simple as a connector clamp not closed all the way, but that's their problem, not yours. It's a new phone, so it should act like new phone, not like a badly beaten one.
    09-28-2019 01:40 PM

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