Do-not-disturb exceptions preventing me from recording video.

[Iffe]

I have a Samsung Galaxy S7 (flat) with Android version 8.0.0.

Whenever I try to record a video using the standard camera app, I hear this "ding" sound and the Do-not-disturb exceptions list with various apps and on/off-sliders next to them pop up, along with a volume-slider for notifications. No video recording is started at all. I close down the exceptions-list and try to hit record again but it just pops right back up.

I have tried rebooting the phone several times. I have tried clearing both cache and data of the camera app, followed by more rebooting of the phone. The problem persists.

Anyone know how to fix this?

 

[Kizzy Catwoman]

Have you tried to use the camera in safe mode? Try this and see if you still have the problem. It will rule out the odd behaviour of a rogue third party app.

 

[Iffe]

Have you tried to use the camera in safe mode? Try this and see if you still have the problem. It will rule out the odd behaviour of a rogue third party app.

I did as you suggested and it worked fine. So this got me thinking about possible third party apps that could be responsible. The only app I could think of that ever made that exceptions-menu pop up for any reason was the "Volume Lock" app that I use to keep the phone from going silent or max volume while I use earbuds with the phone in my pocket. The app was completely shut down but when I opened Volume Lock, the "lock" setting was turned on and apparently my phone never forgets this even though the app wasn't running and I have rebooted the phone several times since the last time I used that app. So I turned that setting off and now recording video works normally again.

Thanks for the help!