1. joeydroid's Avatar
    I have an S7 that took an update yesterday. Today, when I went to use Smart Switch to back up my phone, it also updated itself.
    Now I get this message when I run Smart Switch. It worked perfect before the update. This is my personal phone, not work related.
    Please help !!
    Thx

    Smart Switch says Software Update Only now-smart.jpg
    09-07-2020 01:33 AM
  2. joeydroid's Avatar
    09-07-2020 09:52 AM
  3. mustang7757's Avatar
    So on the phone you don't have anything work related on it ?
    09-07-2020 11:47 AM
  4. joeydroid's Avatar
    Nothing work related. Smart Switch has worked perfect for the past 2 yrs. Problem started when the phone did an update (around 250mb). I tried another PC with Smart Switch and I'm getting the same error.
    09-07-2020 12:09 PM
  5. Sgooter's Avatar
    Is your GS7 on Android 7 or 8?
    09-08-2020 01:43 PM
  6. joeydroid's Avatar
    Found the culprit, Package Disabler app
    mustang7757 and B. Diddy like this.
    09-08-2020 02:11 PM
  7. mustang7757's Avatar
    Found the culprit, Package Disabler app
    What did you have disabled to cause this ? Smart switch disable?
    09-08-2020 02:39 PM
  8. joeydroid's Avatar
    What did you have disabled to cause this ? Smart switch disable?
    I haven't touched Package Disabler since I installed it a long time ago when I got the phone.
    It started after the phone did an update a couple of days ago.
    09-08-2020 05:08 PM
  9. joeydroid's Avatar
    Google backup was grayed out too, works now.
    09-08-2020 05:09 PM
  10. mustang7757's Avatar
    I haven't touched Package Disabler since I installed it a long time ago when I got the phone.
    It started after the phone did an update a couple of days ago.
    Strange
    09-08-2020 05:41 PM

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