12-16-2020 11:27 PM
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  1. Android Central Question's Avatar
    Mother rarely gets called; often the phone ring doesn't get heard (in purse) or is dead. People leave voicemail messages, but it's not clear to her or me that a voicemail has been left.

    For actual 'missed calls' or texts she has an app that provides an alert every 5 minutes. I'm not talking about that. But the notification from Voicemail, isn't a txt, it's something else, but the it doesn't trigger the 3rd party app to remind her. Prof Reminder.

    How can I remedy this? I can't say I blame her, it's not like i'd be opening my purse, on the off chance that someone has left a message. Unfortunately, since she never gets a proper notification, the voicemail gets full and rejects new messages.
    11-15-2020 08:10 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does your Phone app show an unread count badge for voicemail messages? If so, you could pay attention to that -- seeing the badge would hopefully remind you that you have an unheard voicemail.

    Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/as...community.html
    11-15-2020 08:45 PM
  3. B. Diddy's Avatar
    Duplicate threads merged. See my previous response.
    11-19-2020 11:05 AM
  4. lhaff37's Avatar
    My Galaxy S7 just recently stopped notifying me of new voicemails. Is this likely a problem with my phone or with my carrier?
    12-16-2020 04:59 PM
  5. mustang7757's Avatar
    My Galaxy S7 just recently stopped notifying me of new voicemails. Is this likely a problem with my phone or with my carrier?
    Hi, who's your carrier?
    12-16-2020 05:51 PM
  6. lhaff37's Avatar
    Hi, who's your carrier?
    Consumer Cellular on AT&T network.
    12-16-2020 06:41 PM
  7. mustang7757's Avatar
    Consumer Cellular on AT&T network.
    Ok , can try reset the phone app , long press it tap info then storage and clear data and force stop it
    12-16-2020 08:15 PM
  8. lhaff37's Avatar
    Ok , can try reset the phone app , long press it tap info then storage and clear data and force stop it
    Don't have info, just "Create Contact", "Search", "Missed Calls", "Select Items" and "Remove from Home". Phone app doesn't appear in the App permissions list.
    12-16-2020 08:37 PM
  9. mustang7757's Avatar
    Don't have info, just "Create Contact", "Search", "Missed Calls", "Select Items" and "Remove from Home". Phone app doesn't appear in the App permissions list.
    Can you enable phone permissions?
    Will get back to storage in a minute
    12-16-2020 08:53 PM
  10. lhaff37's Avatar
    Can you enable phone permissions?
    Will get back to storage in a minute
    In Settings, Apps (Default apps, App permissions) Phone app is not listed. Under Call Settings in Phone app, Voicemail notifications are on.
    12-16-2020 09:06 PM
  11. mustang7757's Avatar
    In Settings, Apps (Default apps, App permissions) Phone app is not listed. Under Call Settings in Phone app, Voicemail notifications are on.
    Can you enable permission though?
    12-16-2020 09:21 PM
  12. lhaff37's Avatar
    Can you enable permission though?
    Phone app info says "No permissions required".
    12-16-2020 09:28 PM
  13. mustang7757's Avatar
    Phone app info says "No permissions required".
    Here in my screen shot they all toggled on ?How can I get Samsung S7 to provide Voicemail reminder?-screenshot_20201216-223215_settings.jpeg
    12-16-2020 09:32 PM
  14. lhaff37's Avatar
    Here in my screen shot they all toggled on ?Click image for larger version. 

Name:	Screenshot_20201216-223215_Settings.jpeg 
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    Well I don't have that same screen but my settings are all the same as yours. How does my carrier notify my phone of a voicemail?
    12-16-2020 09:46 PM
  15. mustang7757's Avatar
    Well I don't have that same screen but my settings are all the same as yours. How does my carrier notify my phone of a voicemail?
    Through your sim , have you set up your voice mail ? And how old your sim card ?
    12-16-2020 09:56 PM
  16. lhaff37's Avatar
    Through your sim , have you set up your voice mail ? And how old your sim card ?
    Don't see a way to do that. SIM card is about 2 y/o.
    12-16-2020 10:05 PM
  17. lhaff37's Avatar
    Keep in mind that this problem just started within the past month. Everything was good before that.
    12-16-2020 10:08 PM
  18. lhaff37's Avatar
    Don't know if it's relevant, but I installed the Mr. Number app about a month ago and then uninstalled it. Maybe it changed some settings?
    12-16-2020 10:12 PM
  19. mustang7757's Avatar
    Don't know if it's relevant, but I installed the Mr. Number app about a month ago and then uninstalled it. Maybe it changed some settings?
    It's possible , that's why I wanted you find storage and clear it's Data then force stop
    12-16-2020 10:25 PM
  20. mustang7757's Avatar
    Don't see a way to do that. SIM card is about 2 y/o.
    Should be ok
    12-16-2020 10:26 PM
  21. lhaff37's Avatar
    It's possible , that's why I wanted you find storage and clear it's Data then force stop
    I did finally find storage and I cleared the cache and force stop. I don't want to clear the data because that deletes all settings, accounts, etc.
    12-16-2020 10:29 PM
  22. mustang7757's Avatar
    I did finally find storage and I cleared the cache and force stop. I don't want to clear the data because that deletes all settings, accounts, etc.
    Yes it does , ok that's fine
    12-16-2020 10:35 PM
  23. lhaff37's Avatar
    Looking at my SIM card status, all I see that might be relevant is Mobile network state shows "disconnected" but Service state is "In Service".
    12-16-2020 10:42 PM
  24. mustang7757's Avatar
    Looking at my SIM card status, all I see that might be relevant is Mobile network state shows "disconnected" but Service state is "In Service".
    Is mobile data on?
    12-16-2020 10:44 PM
  25. lhaff37's Avatar
    Is mobile data on?
    Yes
    12-16-2020 10:46 PM
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