1. stevekay83's Avatar
    I have a Samsung Galaxy S7 (not Edge), running Android v. 8.0.0, and for some reason, I am still seeing my mom's gmail account as the default every time I need to verify my google account on the Verify It's You Google pop-up page (some time ago she asked me to log in as her to check her email when she didn't have her phone with her). I have gone into Settings/Cloud and Accounts/Accounts/ and deleted the account there. I've also gone to Settings/Google and confirmed that only my account is displayed there. But when I need to verify my Google account for anything, and the Verify It's You screen pops up, my mom's email is the default. If I try to switch the account to my account, I get an error message after trying to log in. I'm not sure what else to do to get rid of my mom's account on my phone. Any help is much appreciated!
    06-23-2022 05:06 PM
  2. spARTacus's Avatar
    I've found the Google services odd in similar ways. For example, sometimes ridiculously hard to get a change to a recovery phone number to stick, and SMS or pop up identity or codes still going to the old number for quite a while afterwards. At one point somewhere, I read that it would eventually stop/stick after something like a two week period. I have no idea if that is related to your situation, but if so it could be that way by design, so it is not easy for someone to fake over your account.
    06-23-2022 05:46 PM
  3. mustang7757's Avatar
    Welcome to AC!
    Make sure when you go to settings>account>manage account it's not there and back up account is your Gmail account
    Laura Knotek likes this.
    06-23-2022 09:08 PM
  4. B. Diddy's Avatar
    Welcome to Android Central! If all else fails, you can always consider a factory reset, and then restoring your most recent backup.
    06-27-2022 01:32 PM

Similar Threads

  1. Why or how does my phone take screenshots
    By Android Central Question in forum Ask a Question
    Replies: 3
    Last Post: 06-27-2022, 01:36 PM
  2. why i dont see all my apps when i connect my phone to PC
    By Wrong 7797 in forum Ask a Question
    Replies: 6
    Last Post: 06-27-2022, 12:53 PM
  3. I forgot my media volume limit code or pin
    By Android Central Question in forum Samsung Galaxy S20 & S20+ & S20 Ultra
    Replies: 1
    Last Post: 06-23-2022, 05:23 AM
  4. I forgot my media volume limit code or pin
    By Android Central Question in forum Ask a Question
    Replies: 0
    Last Post: 06-23-2022, 01:00 AM
  5. I cant access my samsung account as it has an incorrect phone number
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 06-22-2022, 11:18 PM
LINK TO POST COPIED TO CLIPBOARD