1. Roman Aminov's Avatar
    I have a Galaxy S7 on Verizon fresh out of the box. I get an error stating "Unfortunately, com.samsung.faceservice has stopped" randomly and intermittently. I cleared all cache and did a soft reset and it still comes back. Not linked to any particular app or process that I can pinpoint. Called Samsung but they were no help. Any ideas?
    03-09-2016 10:33 PM
  2. SergeantDroid's Avatar
    I Had a similar issue from an app moved to the SD card. Did you move any apps to the SD card? Just a thought.
    03-09-2016 11:10 PM
  3. Roman Aminov's Avatar
    No, but I moved over an SD card from an old phone after all apps were installed.
    03-09-2016 11:13 PM
  4. Nicolas Pietrangelo's Avatar
    Download the app "package disabler pro" and disable com.samsung.faceservice. it worked for my Galaxy S7 verizon
    mariusfilip likes this.
    03-10-2016 06:23 PM
  5. Roman Aminov's Avatar
    Yes, I just wrote that in another forum - so far so good - lets wait and see.
    03-10-2016 06:25 PM
  6. sc32valve's Avatar
    I guess this works, but don't you want the screen to turn on when you look at it? My wife's gold version s7 never has this error. We got them the same day.
    03-31-2016 09:24 AM
  7. ankyroid's Avatar

    I have a Galaxy S7 Edge Indian version and also have the same issue after importing data from my old Galaxy S5. I have managed to solve the issue with following steps. Please try the same and let me know if it helps…

    Step 1: Go to Settings.
    Step 2: Scroll down or search for Application. Open the Application.
    Step 3: Now open Application Manager.
    Step 4: There you’ll see all your installed apps, Tap on Camera.
    Step 5: Now all you have to do tap on Clear Cache and Clear data.
    Step 7: Head back to previous screen and select Gallery.
    Step 8: Tap on Clear Cache and Clear data
    Step 9: Now go to home screen and restart your device.

    Thanks & Regards,
    Ankur… J
    04-02-2016 08:51 AM
  8. Christopher Twin's Avatar
    Hi Ankur,
    It didn't work for me and i did as u mentioned... any other solution?

    04-09-2016 08:17 AM
  9. legin111's Avatar
    Like earlier mentioned, use package disabler pro and tic off faceservices and your done

    Posted via the Android Central App with My GS7
    04-09-2016 11:03 AM
  10. Jamie Czavicevic's Avatar
    I did this it works for a few hours then it starts over agian
    06-23-2016 02:45 PM

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