1. kvast's Avatar
    I got my S7 a few hours ago and the first official system update from Samsung got downloaded to my phone 2 hours ago. The update seems to be stuck at 100% where the phone installs the system update. It has been in the "installing system update" state for 1½-2 hours now.

    What can I do now? :/
    03-11-2016 07:39 AM
  2. dpham00's Avatar
    I would try to do a force restart. Press and hold both the power and volume down keys for 20 seconds
    ironass and auditman like this.
    03-11-2016 07:42 AM
  3. kvast's Avatar
    Thank you very much, dpham00. I wasnt aware of the Force Restart option. That did it!
    03-11-2016 07:51 AM
  4. sushiguy732's Avatar
    I got my S7 a few hours ago and the first official system update from Samsung got downloaded to my phone 2 hours ago. The update seems to be stuck at 100% where the phone installs the system update. It has been in the "installing system update" state for 1½-2 hours now.

    What can I do now? :/
    Which carrier are you on?

    Posted via the Android Central App
    03-11-2016 09:15 AM
  5. kvast's Avatar
    Which carrier are you on?
    A danish carrier - more precisely TDC. But after I was adviced to do a forced reboot everything is fine. More or less...
    sushiguy732 likes this.
    03-12-2016 04:14 PM
  6. lottiwurm's Avatar
    I had just the same problem 30min ago, swisscom provider, force restart was the solution! thx!
    04-22-2016 06:08 AM
  7. IvanSnek's Avatar
    Wow man dpham00 thanks force restart solved my problem thanks!!!!
    09-30-2016 06:41 AM
  8. Tawfik99's Avatar
    Same problem my phone is stuck on 5% and force restarting doesn't work
    01-15-2017 01:47 PM
  9. Joe Madden's Avatar
    were you able to fix your issue, im having same problem sith my s7 stuck
    01-25-2017 08:28 PM

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