1. nthnu's Avatar
    Setting up a new phone and in an annoying contacts issue. Contacts have been cleared from the phone for everything and the contacts storage has been cleared as well. Gmail contacts are synced, but the phone is set to only display phone contacts.

    When we go to create a new message and go to select a contact it displays a handful of contacts when there should be none.

    Any ideas? Thanks
    03-12-2016 10:02 AM
  2. Steven Friedmann's Avatar
    Try linking the contacts. When viewing a contact, click "More" on the top right of the screen. Then click "Link contacts". Check all the contacts you want to link together. Done!

    If you're not happy with the results, you can always unlink them. Go to More, the click "Manage linked contacts" and click on the red minus sign next to the contacts you want to unlink.
    nthnu likes this.
    03-12-2016 03:28 PM
  3. bbogert79's Avatar
    Mine is doing the same thing! I have one contact showing for each person (no duplicates not merged) and when I go to send a text to someone and type their name, their number shows up 3-4 times in the contact list all as duplicates. I changed the contacts showing as Google only too and it's still doing it.
    03-12-2016 04:36 PM
  4. nthnu's Avatar
    Ok, we backed up our gmail contacts and deleted all the contacts that were showing. Reentered manually. So far so good.
    03-15-2016 12:00 PM

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