02-17-2018 06:12 AM
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  1. anamator's Avatar
    I just posted a similar question in another forum when I couldn't find this one when first searching. However I'm glad I finally found this one with some good suggestions. I have a GS6 from ATT and just updated my OS from 5.1.1 to 6.0.1.

    The fix that allows you stream your music and to keep Power Saving Mode On is to touch and hold the Power Saving Mode toggle on the Quick Access Pull Down menu at the top of the screen. When the options open for Power Saving Mode, turn on power saving mode and then click on the Start power saving words. The default is set to Immediately but change it to what ever setting you feel fits you best like "At 20% battery power". Exit out of that and Viola!! Your now able to listen to your streaming music again while your phone screen is off and locked! Hope that helps, enjoy...

    Music streaming stops/pauses on galaxy s7-screenshot_20160614-193713.jpg
    06-14-2016 07:43 PM
  2. sakendrick's Avatar
    Turning off power saving doesn't solve the problem for me. Stops at end of song, have to hit play again. Sometimes after 1 song, some times after a few. Plugged in or not, always on Bluetooth, Marshmallow, latest update of Play Music.
    Doug 1 likes this.
    06-16-2016 09:50 AM
  3. sakendrick's Avatar
    Realized that when it pauses, I have a notification that says Music Paused - You're listening on another device. But I know I'm not listening on another device.
    06-16-2016 11:47 AM
  4. sakendrick's Avatar
    After several chats with Google support, I found that removing all connected apps seemed to solve my problem: https://security.google.com/settings...ty/permissions
    06-17-2016 08:52 AM
  5. Ali Syed5's Avatar
    I had this problem then realized it only happened when I had power saving mode turned on, turn that off before you listen to music
    Cheers Bud! That solved my issue with streaming on Samsung Galaxy S7. Thank You!
    06-27-2016 08:57 PM
  6. Naysmitj's Avatar
    If anyone is still having this issue, You can still stream music while in power saving mode. You just have to make sure that you turn off All background data in the power saving mode. Works after i did this for me.
    I have the S7 edge and streaming radio apps all stop when I either open another app or the screen turns off.
    Tried everything mentioned in this and many other forums.
    Very disappointing compared to my IOS phone that I traded for this pos phone.
    07-01-2016 04:20 AM
  7. lin_sh's Avatar
    If anyone is still having this issue, You can still stream music while in power saving mode. You just have to make sure that you turn off All background data in the power saving mode. Works after i did this for me.
    Best Solution!
    You just need to turn off "Restrict all background data" in Power saving mode settings.

    It works for me and I can still stream music while in power saving mode.
    07-04-2016 08:43 PM
  8. dlman66's Avatar
    So I have a Samsung G6Active that I've had for just over a year. Music and Audio apps worked great...until I got the Marshmallow update. Since then, audio plays for about 10 minutes (+/- a couple minutes) afterwhich the audio pauses. Amazon Music Player, Google Play Music, Pandora, Podcast Addict, SoundCloud, it doesn't seem to matter which app. I experience this problem regardless of whether power saving mode is on or off so that is not my issue despite all the helpful suggestions in the thread. It is very strange that this started to happen after the OS update (but it sounds like I was just lucky it didn't happen to me with Lollipop). I'm about ready to do a factory reset, but I've seen that others have tried that without success. Does anyone have any other suggestions that do not relate to Power Savings mode?
    07-19-2016 10:47 AM
  9. Lil_Rican's Avatar
    I just had the same problem with my galaxy s7 and all i had to do was turn off power saving mode now works fine
    07-28-2016 12:21 AM
  10. Doug 1's Avatar
    [QUOTE=Tsunny green;5189629][QUOTE=Tsunnygreen

    Turning off the power saving fixed the problem for me too.[/QUOTE]

    This has not worked for me nor is it only one app. Seems like it occurs when I get a notification from text messages.
    07-31-2016 11:27 AM
  11. Agenda337's Avatar
    If you are not using power saver: check the app's data settings to see if you are restricting the background data. Restricting the background data will pause the audio when you leave the app.
    08-02-2016 07:08 AM
  12. dlman66's Avatar
    Thanks for all the suggestions, but I don't believe any of them were the issue:
    • Power Saving - Not on, still happens
    • Text message/notifications - Did not find any correlation (audio would stop and I would check, but no notification or message had come in)
    • Background data - Didn't check this, but I hadn't changed anything so I'm not sure why this would suddenly be an issue. At any rate, the audio app was the foreground app (i.e., I didn't leave it). Screen saver would kick in, but audio would continue to play when the screen went dark...until it stopped.


    Ultimately, I got things working again by doing a factory reset Post reset, audio plays without stopping, but it is a drag to have to reconfigure all my app settings.
    08-15-2016 09:26 AM
  13. Phoenix10295's Avatar
    Omg, I registered just to respond to this. I JUST emailed Pandora again because i'm having the same issue with mine on my S7 Edge! I had my power saving on for days and that could be why! I just turned it off so HOPEFULLY this might fix that issue! Thanks guys, I'll keep you posted on the results!
    09-10-2016 12:00 PM
  14. Danyelle Smith's Avatar
    I had this problem then realized it only happened when I had power saving mode turned on, turn that off before you listen to music
    Created account to say thank you! Turning off power saving mode worked! Thank you bunches!!!!
    09-11-2016 08:40 PM
  15. Doug 1's Avatar
    So I have a Samsung G6Active that I've had for just over a year. Music and Audio apps worked great...until I got the Marshmallow update. Since then, audio plays for about 10 minutes (+/- a couple minutes) afterwhich the audio pauses. Amazon Music Player, Google Play Music, Pandora, Podcast Addict, SoundCloud, it doesn't seem to matter which app. I experience this problem regardless of whether power saving mode is on or off so that is not my issue despite all the helpful suggestions in the thread. It is very strange that this started to happen after the OS update (but it sounds like I was just lucky it didn't happen to me with Lollipop). I'm about ready to do a factory reset, but I've seen that others have tried that without success. Does anyone have any other suggestions that do not relate to Power Savings mode?
    Me too! Great round-up of my situation. And it does it with music on my phone as well, no just streaming. Soooo frustrated.
    09-12-2016 05:59 PM
  16. Vallario's Avatar
    I've had the Samsung galaxy s7 (sprint) for the past week and the one bug/glitch I've noticed has been with music streaming. It doesn't matter if it's pandora or spotify but the music will suddenly stop playing either halfway through the song or after the first song requiring me to unlock my phone and once the app is back on my screen it starts playing again without having to hit the play button. Its happened on 3g, 4g, WiFi, while driving, with bluetooth headphones, regular phone speakers etc. I've tried turning the phone off and on, and clearing the cache however nothing is working. I've looked up previous issues and people have said the comcast app with the s5 caused similar problems but I don't have that problem. Upgraded from a s5 last week with none of these problems. Any fixes?
    I tried everything! I totally gave up and considered it my luck. Until tonight, after months of suddenly unable to play music without having to unlock my phone.. I Googled for help one last time. While trying to follow directions in the settings, I noticed my power saving mode was turned on. WaaLa! Problem fixed. I never write issues or reply with solutions but considering how desperate I was, I'd help anyone out in this matter. I can't believe it was something so simple, I hope this helps!
    09-14-2016 10:32 PM
  17. Ravan Williams's Avatar
    I had this problem then realized it only happened when I had power saving mode turned on, turn that off before you listen to music
    hey it worked so far so good, yayyy! took powersaving mode off let's see what happens on my ride home.
    09-24-2016 12:20 PM
  18. Dontaves Wright's Avatar
    I have a Galaxy Note 5 I always keep mine in Power saving mode. Who doesn't? So I figured it out! I use Spotify. My music kept cutting off after 1 song. Had to keep the app open. You know how it is. This should work on any streaming music app.
    1. Go into Power Saving Mode
    2. Unchecked restrict all background data

    Simple as that. Nothing complicated or hacks. It's all about knowing your phone. There getting more complicated with each software upgrade. I hope this helps.
    10-03-2016 11:47 PM
  19. VACaver's Avatar
    I have an S5 and use Rhapsody (or Napster as it's now called). Never had an issue until I did the upgrade to 6.0 a few weeks ago. Now a song will start, play for a split-second, stop, play for another split-second, stop, and do the same thing over and over as if it can't connect . I've done all the so-called fixes listed here and still have the issue.

    For what it's worth, I'm streaming on Youtube music at the moment and having zero problems.

    Any suggestions?
    10-12-2016 07:14 AM
  20. Bruno Alex Oliveira's Avatar
    So I have a Samsung G6Active that I've had for just over a year. Music and Audio apps worked great...until I got the Marshmallow update. Since then, audio plays for about 10 minutes (+/- a couple minutes) afterwhich the audio pauses. Amazon Music Player, Google Play Music, Pandora, Podcast Addict, SoundCloud, it doesn't seem to matter which app. I experience this problem regardless of whether power saving mode is on or off so that is not my issue despite all the helpful suggestions in the thread. It is very strange that this started to happen after the OS update (but it sounds like I was just lucky it didn't happen to me with Lollipop). I'm about ready to do a factory reset, but I've seen that others have tried that without success. Does anyone have any other suggestions that do not relate to Power Savings mode?
    Hey,
    You could solve? I have the same problem and not solution found. I have one Moto X2 with Android 6.0.1. I tried all solution shown here, but not solved for me.
    10-25-2016 05:57 AM
  21. cchi7427's Avatar
    I've had the Samsung galaxy s7 (sprint) for the past week and the one bug/glitch I've noticed has been with music streaming. It doesn't matter if it's pandora or spotify but the music will suddenly stop playing either halfway through the song or after the first song requiring me to unlock my phone and once the app is back on my screen it starts playing again without having to hit the play button. Its happened on 3g, 4g, WiFi, while driving, with bluetooth headphones, regular phone speakers etc. I've tried turning the phone off and on, and clearing the cache however nothing is working. I've looked up previous issues and people have said the comcast app with the s5 caused similar problems but I don't have that problem. Upgraded from a s5 last week with none of these problems. Any fixes?
    This is happening to me too. Spotify, soundcloud, and my podcast apps. I'm so frustrated - just bought this phone after switching from apple and starting to regret that decision.
    11-04-2016 02:34 AM
  22. chanchan05's Avatar
    This is happening to me too. Spotify, soundcloud, and my podcast apps. I'm so frustrated - just bought this phone after switching from apple and starting to regret that decision.
    Have you looked at the previous posts and tried the fixes?
    11-04-2016 03:06 AM
  23. daLionTamer's Avatar
    I had this problem then realized it only happened when I had power saving mode turned on, turn that off before you listen to music
    This worked for me!! I was about go off on Spirit and Samsung. I couldn't use iheartradio or pandora. I was using my old note 4 to stream. Thank you so much
    11-08-2016 10:13 AM
  24. David Schmid1's Avatar
    Thanks also for the heads up. I was having an issue when using the Amazon Music App and bluetooth headphones and the music streaming stopped when the screen was locked. To fix it I turned off App power saving for this app only. Steps were:
    1) click the gear icon at the top of the screen
    2) scroll down and click on Battery
    3) Under App power saving click DETAIL
    4) Find Amazon Music, click on it and choose Turned off
    11-16-2016 04:34 PM
  25. Nathan Dally's Avatar
    So I have a Samsung G6Active that I've had for just over a year. Music and Audio apps worked great...until I got the Marshmallow update. Since then, audio plays for about 10 minutes (+/- a couple minutes) afterwhich the audio pauses. Amazon Music Player, Google Play Music, Pandora, Podcast Addict, SoundCloud, it doesn't seem to matter which app. I experience this problem regardless of whether power saving mode is on or off so that is not my issue despite all the helpful suggestions in the thread. It is very strange that this started to happen after the OS update (but it sounds like I was just lucky it didn't happen to me with Lollipop). I'm about ready to do a factory reset, but I've seen that others have tried that without success. Does anyone have any other suggestions that do not relate to Power Savings mode?
    Bump
    11-17-2016 08:50 PM
85 1234

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