12-10-2017 08:27 AM
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  1. AC Question's Avatar
    I am having an issue connecting to Facebook with myou new s7. I keep getting an error message "can't connect now". I hit more and it says "check your Internet settings" but I have full service and everything else works. If I do clear the cache and do a force stop,it seems to fix it . The problem is it keeps happeningetting. Five times already today. Is anyone else this issue with their s7? Any suggestions on fixing the problem?
    03-20-2016 12:07 PM
  2. danyancey2009's Avatar
    Same problems here. Super annoying. Facebook needs to get this fixed quick
    03-20-2016 05:01 PM
  3. Anthonyb97's Avatar
    Same problem here also, I had two S7's my first one had a broken home button which had this same Facebook connection issue. Now my current S7 Edge does. It has to be a problem with Facebook, samsung support said to do a factory reset it. I'm just going to wait it out about another month.
    03-22-2016 04:05 AM
  4. Eilzmc's Avatar
    Same issue here.....it's very annoying.

    Also having some call quality issues....anyone else?
    03-22-2016 12:25 PM
  5. carrie christine's Avatar
    Ugh.. I have this problem consistently! Have you figured it out?
    03-25-2016 08:24 PM
  6. jokerpalooza's Avatar
    s7 Edge verizon - So whenever I hit "like" on a post, it will only be there for the duration im on the app. When I close the app, it all gets erased as if I was never there but if I open up my facebook on my computer simultaneously to compare, everything I did on the app shows up on the computer... however, like I said above, closing the app then opening it shows that I have not had any activity on facebook. Also, whenever I'm trying to view either my profile or a friends profile, I get a connection issue error message at the bottom of the app. Very fustrating.. I have cleared cache, data, reset, reinstall, nothing works... Is this a facebook issue or an issue with my phone?
    04-26-2016 11:48 AM
  7. GarrettAbbey's Avatar
    Same exact problem. I can't get a solid answer from anywhere and it's starting to get really annoying
    04-29-2016 01:58 PM
  8. Ryza321's Avatar
    Same here.
    04-29-2016 10:28 PM
  9. Mareedee1029's Avatar
    Same problem here.
    05-03-2016 02:17 PM
  10. renna22's Avatar
    Same problem here. Fb will work fine all day. Wake u p the next day get a can't connect right now so I force stop then it starts working again. Very annoying.
    05-04-2016 06:37 AM
  11. LynziiMarie's Avatar
    I am having the same issue and called T-Mobile. They had be do a soft reset which helped for the day and then I did a factory reset and I am still having the same problems. It it also happens when i try to run Pandora and Rhapsody. SUPER ANNOYED!
    05-05-2016 09:40 AM
  12. Ptballer's Avatar
    I am having the same issue and called T-Mobile. They had be do a soft reset which helped for the day and then I did a factory reset and I am still having the same problems. It it also happens when i try to run Pandora and Rhapsody. SUPER ANNOYED!
    Hi all

    Ive managed to fix this by going to
    Settings
    Application Manager
    Facebook
    Press force stop

    Open facebook
    Click link that didnt work before
    Voila

    You may have to forcestop again later if it persists.. patience for an update and it will fix it
    Turbo The Insane likes this.
    05-15-2016 01:33 AM
  13. Joycey79's Avatar
    Im not 100% convinced it's entirely a Facebook issue or Android however whenever I seem to lose connection (ie the posts stop and videos appear to start buffering forever) I simply disconnect and reconnect wifi. Starts working as new. Not happy though, shouldn't be experiencing something like this on a premium phone like the S7 Edge.
    05-16-2016 02:20 PM
  14. Ryza321's Avatar
    In the meantime the problem is still there. Unbelievable.
    05-16-2016 10:33 PM
  15. Joycey79's Avatar
    Ah... Reported it to Samsung and they have advised to turn app optimisation OFF within the battery settings for the Facebook app. Seems to have resolved...for now

    Posted via the Android Central App
    05-17-2016 05:02 PM
  16. Ryza321's Avatar
    Ah... Reported it to Samsung and they have advised to turn app optimisation OFF within the battery settings for the Facebook app. Seems to have resolved...for now

    Posted via the Android Central App
    Thanks, I will try.
    05-18-2016 07:40 AM
  17. Ryza321's Avatar
    The problem is still there. I noticed that with wifi the app run fine, under 4G it has always connection problems.
    05-27-2016 07:42 AM
  18. Joycey79's Avatar
    Yeah.. Me too. Curiously what router are you using? It seems to occur more when I'm at home using a BT HUB 5 than it does at work

    Posted via the Android Central App
    JCMM likes this.
    05-27-2016 08:28 AM
  19. Joycey79's Avatar
    Oh hang on... I have the opposite problem! With wifi it drops yet on 4g is fine

    Posted via the Android Central App
    05-27-2016 08:30 AM
  20. Ryza321's Avatar
    I really don't understand. Unbelievable.
    05-27-2016 01:21 PM
  21. Don n Maureen Hewitt's Avatar
    Hey, I went to settings, then accounts, then Facebook, then sync your device and I got mine. GL
    05-30-2016 05:38 PM
  22. Ryza321's Avatar
    Hey, I went to settings, then accounts, then Facebook, then sync your device and I got mine. GL
    Does this settings activate fb sync? Because I want to keep it disabled.
    05-31-2016 03:47 AM
  23. Rezzachappy16's Avatar
    s7 Edge verizon - So whenever I hit "like" on a post, it will only be there for the duration im on the app. When I close the app, it all gets erased as if I was never there but if I open up my facebook on my computer simultaneously to compare, everything I did on the app shows up on the computer... however, like I said above, closing the app then opening it shows that I have not had any activity on facebook. Also, whenever I'm trying to view either my profile or a friends profile, I get a connection issue error message at the bottom of the app. Very fustrating.. I have cleared cache, data, reset, reinstall, nothing works... Is this a facebook issue or an issue with my phone?
    having exact same experience. Seems to be a lot of syncing issues
    06-08-2016 07:38 AM
  24. Chanez_Mila's Avatar
    Hey, I had the same problem with my galaxy S7 edge, most of my applications wouldn't work (viber, facebook, ...). Then I did something that it seemed to work very well for me.
    I went to Settings > Applications > Applications Manager > Plus, then i chose "Reset applications preferences".

    It has been almost a week since i reset it, and all my applications work just fine.
    06-30-2016 07:13 AM
  25. Nibras Werdia's Avatar
    I had same issue with Facebook/Facebook messenger. Did couples factory resets/ wipe cache procedures, replaced the device through Verizon and never worked out. Finally I found the problem. I used to turn the power saving mode ON, and that was the problem, since the last factory reset I have done which was 1 week ago, I haven't face any problem with Facebook so far, because I haven't used the power saving mode again.
    07-05-2016 03:49 PM
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