1. AC Question's Avatar
    My Samsung Galaxy S7 will not play anything on the YouTube app while running on 4G. The videos buffer then screen states "connection to server lost". I have adjusted the settings in every way I could find on tutorials to include allow videos to be played over 3G and 4G. It works fine over a Wi-Fi connection but does nothing on the 4G.
    Has anyone had the same problem? How do you fix it?
    03-29-2016 09:55 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which carrier do you have? If you have T-Mobile, try turning Binge On off.
    03-29-2016 11:32 AM
  3. 3Curious's Avatar
    My carrier is AT&T. I spoke with AT&T tech support whom recommended that I uninstall the app and then reinstall the app. Neither of which solve the issue.
    03-30-2016 09:33 AM
  4. B. Diddy's Avatar
    Any other issues with Google services on mobile data (like Google Calendar, Gmail, Google Play Store, etc.)?
    03-30-2016 11:47 AM
  5. 3Curious's Avatar
    No. Every other Google service functions properly.
    03-30-2016 02:33 PM
  6. dkst0426's Avatar
    Is this a recurring issue? I had the same problem when I first got my S7, but after a reboot, the app worked fine.
    03-30-2016 02:40 PM
  7. jtblazer's Avatar
    YouTube setting might be set to play over WiFi only.
    B. Diddy likes this.
    03-30-2016 07:22 PM
  8. jcp007's Avatar
    On AT&T, never had an issue on network or WiFi with mine.

    Posted via the Android Central App
    03-30-2016 07:37 PM
  9. kimkay718's Avatar
    I'm having issues running apps that stream video like youtube, Netflix etc. I have a galaxy s7 that runs on cricket. Everything else works fine calling texting etc.. I can play youtube but only on browser when I download app it say Unfortunely youtube has stopped. All apn settings are correct as far as what the cricket reps told me. Please somebody help me lol.
    06-20-2016 11:56 PM
  10. kimkay718's Avatar
    how do you check app setting on the s7?
    06-20-2016 11:57 PM

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