1. ExZya's Avatar
    Uhh, I just got this phone a day ago and uhhhhhhhhhh my earbuds are not connected to it even when I get the click sound I have heard about in some other posts. Once I do sounds come from the speakers and not from the device itself. Uhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh.................................................................. Can we get a nerf?

    Oh yea and to prove that they're not connected the UHQ Upscaler option is grey.
    04-25-2016 12:13 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Have you tried other earbuds on your phone? Or these earbuds on a different device?
    04-25-2016 01:26 AM
  3. ExZya's Avatar
    Yes, both earbuds work on my computer and another phone.
    04-25-2016 06:42 AM
  4. B. Diddy's Avatar
    Use a can of compressed air to blow out the jack, in case there's debris stuck in there. Or use a toothpick to root around.
    04-26-2016 01:31 AM
  5. ExZya's Avatar
    Still not working and I have tried doing everything.
    04-26-2016 08:24 PM
  6. B. Diddy's Avatar
    In that case, bring it back to the store and ask for an exchange.
    04-26-2016 08:40 PM

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