04-26-2016 06:03 PM
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  1. AC Question's Avatar
    AC Question
    Can somebody help me on this please Samsung S7 please...

    I found myself facing this "Enter password instead of using fingerprint recognition after restarting device...." , as the other with.

    It looks now the answer to that issue, as I looked around, is the factory reset. But I want to prevent loosing my data.

    Very appreciated

    Cheers....
    04-26-2016 05:10 PM
  2. TJA3500's Avatar
    TJA3500
    By design, every time you reboot ( restart) your phone, you will need to enter your password. After that, you can use your fingerprint to unlock the phone.
    04-26-2016 06:03 PM
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