1. GS5TR's Avatar
    Hello, since 2 weeks my screen at Samsung Update Software of Samsung Smart manager keeps loading and hanging on 1 screenmoment. Waiting and waiting and it does nothing, also my battery is killing while standing on that screen.
    Attached Thumbnails Samsung Update Screen-1462609705155.jpg  
    05-07-2016 03:28 AM
  2. B. Diddy's Avatar
    Try wiping the cache partition: https://support.t-mobile.com/docs/DOC-24999
    05-08-2016 01:03 AM
  3. GS5TR's Avatar
    Allready did, Volume button, home and start but it wont help after rebooting the system.
    05-08-2016 03:57 AM
  4. B. Diddy's Avatar
    Are you saying you already successfully wiped the cache, or that you tried the button sequence but nothing happened? And did you power off first before pressing the button sequence?
    GS5TR likes this.
    05-08-2016 12:19 PM
  5. GS5TR's Avatar
    Still loading and loading with the same screen and its not moving arround.
    05-10-2016 05:35 PM
  6. B. Diddy's Avatar
    I'm sorry, I'm still wondering if you successfully wiped the cache, or if you tried the button sequence and nothing happened?
    05-11-2016 07:19 PM

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