I upgraded my galaxy s6 this past Saturday to the galaxy s7. Yesterday, Monday, I wake up and check my phone as usual, and there is a crack across the bottom of the screen!!!! It goes from the bottom left side of the phone to the bottom of the phone under the home button, and up to the home button. I have had this phone for 72 hours now. About 32 hours when it cracked. I have not dropped it or done anything else that could have caused it to crack like this. I've had cell phones for ten years now and have NEVER broken a phone or cracked a screen, and in the past I have most DEFINITELY dropped phones. I've had the galaxy line phones for probably 5 or so years now and have never had a problem like this. I slept in my living room the night before it cracked and had the phone next to the wall under the futon so I could hear my alarms in the morning, but it was not anywhere where i could even reach it without pulling it out from under the futon. T-mobile says they are unable to do anything for me, since I didn't notice anything physically wrong with the phone when i took it home from the store, and my only option is to pay $175 for insurance, at which point I would receive a refurbished phone instead of a new one. I've been looking online and came across another forum with between 10-15 post from different people who have had the same issue. The screen somehow cracks without anything having been done to it. My phone was charging all night and several of the other posts I saw said they either had theirs charging as well or it was outside in the heat/sunlight. I guess I'm trying to see if anyone here has had this issue, or has any suggestions on what steps I could take to have this fixed. If I would've have dropped the phone, left it on my car and sped off, and threw it at someones head out of anger, then yes, a cracked screen would be expected. But seriously?! Am about to call Samsung now, but going off of the other posts I've read, they haven't been helpful in this particular situation.