1. zzoinks's Avatar
    My wife's S7 is still on "PB5" with the Feb 1, 2016 security patch level. I have tried both over the air (including setting date ahead manually and re-checking) and via Smart Switch but no updates are found. I know the phone is very out of date. What gives?

    Is there something I can reset to force and update? We bought the phone brand new on release day so I'm pretty sure it's not blacklisted.

    Thanks,
    -Brett.
    09-26-2016 06:57 PM
  2. zzoinks's Avatar
    So... that's a negative? No suggestions?

    Thanks,
    -Brett.
    10-02-2016 01:04 PM

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