If you constantly bring the battery down to 10% or lower, it's probably shot by now. What they never tell you and leave for the experts (see Battery University - How to Prolong Lithium-based Batteries) is that you should NEVER let the battery run down past 40% (50% is even better) before charging it. Lithium batteries are not deep-discharge batteries.
With a shot battery it could take hours to go from 10% to a true 100% (that's 100% plus about 15 minutes).