1. Councilofnine's Avatar
    Hello. This is my second phone as the first one I bought had sound issues. Anyway that phone was replaced with a new one at my Verizon store within the 14 day return policy. This phone I am using currently is well beyond that point, I would hate to think I have to return a phone I paid 800 dollars for twice. Needless to say I need help. Any solutions as well as Samsung doespecially nothing to help. Thanks and I hope I didn't make a mistake switching to android.

    OK well now the problem. My phones screen is dimming regardless of the auto brightness settings. The only thing I can think of is that Samsung has a built in dim feature when the phone is to hot. Any thoughts?
    10-21-2016 01:09 AM
  2. chanchan05's Avatar
    Go to display settings and turn off adaptive display.
    10-21-2016 03:11 AM
  3. scottwalton's Avatar
    I had the same issue just the other way around went bright whatever I did. In the end all I did was a restart and that sorted it. That said I am sure you tried that.
    10-22-2016 07:32 AM

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