12-21-2016 10:00 PM
28 12
tools
  1. korab84's Avatar
    I don't have a Samsung phone, but am wondering if they update the US unlocked Galaxy series more often than mobile provider versions?
    12-09-2016 05:49 PM
  2. anon(9708869)'s Avatar
    Good question. I'm thinking about selling my V20 and picking an S7 up.
    12-09-2016 09:40 PM
  3. Enverdaz's Avatar
    As much as I wish I could say yes, they are really slacking MAJOR LEAGUE BIG TIME.. Samsung has not released a security update since the September 1st patch level that was pushed at the tail end of September..
    Samsung has really screwed the US Unlocked consumers by breaking their promise to regular security updates to it FLAGSHIP devices and not providing them at all in a timely manner.
    I have the G930U. I paid top dollar, cash, out of pocket for it. Every other S7 has seen regular updates including the Carrier branded models with solid regularity. The international Unlocked (G930F / G935F) editions get them monthly. The ONLY version being failed, is the US Unlocked G930U and G935U..
    I will flat out tell you to get a Carrier branded edition and suffer with the bloatware because Samsung has FAILED so badly.
    They are looking at the potential for CC Companies to revoke their Samsung Pay features if they continue to fall short too, I would imagine. It puts them at risk if Samsung's FLAGSHIP device cannot be maintained across the entire model series. Security Updates for it come at system level too, even though the SPay app itself is able to be updated thru the Galaxy App Store and add features.
    Samsung is really putting themselves in a bad position by FAILING to provide the updates.
    At this point, I am worried about how long we'll have to wait for Nougat. I fear that the Carrier branded devices will see it months before the US Unlocked editions.
    What's needed is for all the people who have an Unlocked edition to get banging on Samsung's eMail boxes and all the blogs and forums and make noise.
    Voices in numbers..
    davebwi likes this.
    12-09-2016 09:46 PM
  4. anon(9708869)'s Avatar
    That's too bad. Anyone know how much bloat is on the Verizon variant compared to AT&T?
    12-09-2016 09:56 PM
  5. 8livesleft's Avatar
    What's the big diff between nougat and marshmallow?
    12-10-2016 04:35 AM
  6. Cakefish's Avatar
    I've got the unlocked model and get them almost on a monthly basis. They did skip one or two of the summer months from what I remember but have recently got back on track. Currently on the December patch.
    YankInDaSouth likes this.
    12-10-2016 05:52 AM
  7. Rukbat's Avatar
    The difference between an unlocked phone and a SIM-locked phone, as far as updates go, is ... nothing. If the normal update route for that particular phone is through the carrier, and you're on a different carrier, it won't get an update.
    12-10-2016 05:14 PM
  8. Kjthomas0724's Avatar
    The difference between an unlocked phone and a SIM-locked phone, as far as updates go, is ... nothing. If the normal update route for that particular phone is through the carrier, and you're on a different carrier, it won't get an update.
    Never buy a AT&T unlocked phone to use on another carrier. I had an unlocked note 4 I had on metro pcs. I had to learn the hard way that AT&T does some crap to their phone so they can't get updates on other carriers.
    12-10-2016 10:46 PM
  9. davebwi's Avatar
    I've got the unlocked model and get them almost on a monthly basis. They did skip one or two of the summer months from what I remember but have recently got back on track. Currently on the December patch.
    What model phone do you have?
    12-11-2016 09:36 AM
  10. Cakefish's Avatar
    What model phone do you have?
    SM-G930F
    YankInDaSouth likes this.
    12-11-2016 09:38 AM
  11. davebwi's Avatar
    Never buy a AT&T unlocked phone to use on another carrier. I had an unlocked note 4 I had on metro pcs. I had to learn the hard way that AT&T does some crap to their phone so they can't get updates on other carriers.
    Just to make sure for all when we say Unlocked ,we are Not saying carrier un locked. The models with the problem are SM-G930U. And SM-G935U. These models are supposed to get updates from Samsung. Not carriers...this is the problem...
    Thanks, Dave
    12-11-2016 09:40 AM
  12. davebwi's Avatar
    Yes the 930F is not USA version....we owners of the 930U Should get updates like you do...BUT WE DONT, AND SAMSUNG WONT TELL ANYONE WHY??
    Thanks, Dave
    12-11-2016 09:43 AM
  13. YankInDaSouth's Avatar
    SM-G930F
    I've got the unlocked model and get them almost on a monthly basis. They did skip one or two of the summer months from what I remember but have recently got back on track. Currently on the December patch.
    I am glad to hear this! Got me a SM-930F coming tomorrow ... Hopefully it places nice with T-Mobile!
    12-11-2016 12:59 PM
  14. jadkai's Avatar
    What's needed is for all the people who have an Unlocked edition to get banging on Samsung's eMail boxes and all the blogs and forums and make noise.
    Voices in numbers..
    If anyone knows a physical mailing address, sending an actual letter may be a better option (or do both). Maintain a reasonable tone, but state that you are not seeing any reason to continue purchasing or recommending Samsung products if they fail to support the one you have bought.
    davebwi likes this.
    12-11-2016 10:22 PM
  15. davebwi's Avatar
    Well, I hope you dont want to use Samsung Pay?..cause it 930F wont work in the USA with that model phone...must be carrier or 930U for that to operate..Samsung confirmed that much..thanks Dave
    12-12-2016 05:45 PM
  16. AxlMyk's Avatar
    If anyone knows a physical mailing address, sending an actual letter may be a better option (or do both).
    Someplace in S. Korea.
    Sending letters to Samsung will get you nowhere. They get it from Google, and do what they will with it. They then give it to the carriers for them to do what they will with it.
    When everyone is done doing what they will with it, THEN you will get it.
    Perhaps find something else to occupy your worry time.
    12-12-2016 07:03 PM
  17. jadkai's Avatar
    Someplace in S. Korea.
    Sending letters to Samsung will get you nowhere. They get it from Google, and do what they will with it. They then give it to the carriers for them to do what they will with it.
    When everyone is done doing what they will with it, THEN you will get it.
    Perhaps find something else to occupy your worry time.
    The SM-G930U does NOT get updates through the carriers. It is Samsung's responsibility to update the U phones, and they are failing in it. Unless they are utter fools, they will care if a customer is expressing dissatisfaction with their products, especially if they take the time to actually send a real letter about it. Obviously, contact should be through Samsung USA.

    Samsung's supposed new commitment to providing timely updates for their phones is literally THE reason I am giving them another chance after switching to iPhone for my last phone. I'm not worrying that I don't have the latest bells and whistles. I'm worried that my phone is still not patched for Dirty COW and other serious vulnerabilities that literally every other Galaxy S7 has already been patched for. Samsung is behaving irresponsibly here, and they deserve to hear about it.
    davebwi likes this.
    12-12-2016 10:04 PM
  18. jadkai's Avatar
    Also, in case you are right, and Samsung doesn't care, well then that makes my future purchasing decisions a little easier, since they won't involve Samsung.
    davebwi likes this.
    12-12-2016 10:12 PM
  19. AxlMyk's Avatar
    Impatience and worry does nothing but give you grey hair at an early age.
    Chill, and enjoy the phone. It'll get updated in due time.
    12-13-2016 10:47 AM
  20. The_Newtype's Avatar
    Rocking a G930U, I'm in the same boat as many of you.

    I'm really hoping this and the Edge variant get some type of support from Samsung -- this is getting ridiculous. Lesser devices have received newer security patches, not to mention my Gear Fit 2 has received more updates than the phone!
    davebwi likes this.
    12-16-2016 02:14 PM
  21. davebwi's Avatar
    Rocking a G930U, I'm in the same boat as many of you.

    I'm really hoping this and the Edge variant get some type of support from Samsung -- this is getting ridiculous. Lesser devices have received newer security patches, not to mention my Gear Fit 2 has received more updates than the phone!
    I dont understand it , Samsung just sent December Updates out to the S7 in India??
    USA Unlocked Phones ...0..
    12-16-2016 02:18 PM
  22. The_Newtype's Avatar
    I dont understand it , Samsung just sent December Updates out to the S7 in India??
    USA Unlocked Phones ...0..
    Yeah, just saw that.

    (smh)

    To add insult to injury, my Samsung SUHD TV just got an update as well... the second one in less than 30 days!
    12-16-2016 05:40 PM
  23. YankInDaSouth's Avatar
    Well, I hope you dont want to use Samsung Pay?..cause it 930F wont work in the USA with that model phone...must be carrier or 930U for that to operate..Samsung confirmed that much..thanks Dave
    Flashed Australia firmware and was able to get Samsung Pay to work on T-Mobile US
    12-16-2016 07:18 PM
  24. stabbedintheface's Avatar
    Flashed Australia firmware and was able to get Samsung Pay to work on T-Mobile US
    Yep. I did the UK though. have you seen any downsides to the AUS version?
    12-19-2016 10:53 AM
  25. YankInDaSouth's Avatar
    Can't say that I have ... everything is running great!
    12-19-2016 10:55 AM
28 12

Similar Threads

  1. the default dpi looks pretty ugly
    By vhl71 in forum Moto Z & Moto Z Droid Edition
    Replies: 7
    Last Post: 12-27-2016, 09:03 AM
  2. How do I take a time lapse video on Samsung GS6?
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 12-09-2016, 06:17 PM
  3. Replies: 0
    Last Post: 12-09-2016, 05:31 PM
  4. Does the lg v20 for Verizon have an call end vibrate setting?
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 12-09-2016, 05:25 PM
  5. Galaxy S6 Problems With 2013 Ford Focus Sync
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 12-09-2016, 05:18 PM
LINK TO POST COPIED TO CLIPBOARD