1. AC Question's Avatar
    Hi all,

    This issue has been going on for a few months and at first I thought I was crazy until I found similar posts(but with no answer). After setting my Galaxy S7 to Vibrate or Mute, after I receive a call or text message, it automatically resets the sound back on. This happens every single time and I have no idea how to stop this automatic reverting back to sound when I want my phone on vibrate or mute. Does anyone know a fix for this bug?
    02-14-2017 01:25 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does this happen in Safe Mode as well? https://support.t-mobile.com/docs/DOC-28008
    02-14-2017 10:24 PM
  3. hallat530h's Avatar
    Well, after following your link and reading on the safe mode. I restarted my phone into safe mode and I had zero issues. So I uninstalled a bunch of third party apps and have not had an issue since. Thank you!!!
    B. Diddy likes this.
    02-15-2017 07:54 PM

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