1. IrishAyes's Avatar
    I cannot get my phone to play the notification sound for my text messages. I have checked my message app, and the sound is turned on.

    I have checked my phone's settings, and the notification sounds are on. I have made sure my volume is dialed up via the side buttons. But still no sound, only vibration.

    I have shut off sound notifications for other apps, like Facebook and Tapatalk, but I WANT to hear a notification when I get a text message.

    Anyone have any ideas of what's going on?
    02-15-2017 01:25 PM
  2. SpookDroid's Avatar
    Is it just with a particular app that this is happening? Do you get the notification banner and not the sound or are both missing? If it's just the sound, make sure the app you're using for texts has access to your Media Storage in the app permissions (that might be why it's not seeing the sound) and if it's both, then check that you haven't blocked notifications from that app.
    02-15-2017 01:34 PM
  3. Mike Dee's Avatar
    Did you dig down into the sound setting and look for the volume adjustment specific to notifications?
    02-15-2017 01:37 PM
  4. Kirk Burkhead's Avatar
    X2 on checking that you have notifications turned on for that app.
    02-15-2017 05:30 PM

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