1. Holly1214's Avatar
    I saw the other thread about this. I have the same problem. One contact has a mute symbol next to the name. I get the texts, but NO notification sound for it. I tried the solution in the other thread, but my phone does NOT have a down arrow next to the contacts phone number. I got an update for it about 2 weeks ago, and since then, my whole phone has been re-arranged. Nothing on it is the same. If anyone could help me, I would greatly appreciate it.
    03-06-2017 07:07 PM
  2. Hey I Tried's Avatar
    You have to notification for that particular person disabled.
    Open their text message, and on the upper right, you'll see 3 bars. Click that, and on the bottom, Notifications should be grayed out. Pressing that should turn it red, and should be getting notifications again. Mute symbol next to contact on S7 that has recently been updated-screenshot_20170306-212516.png
    03-06-2017 09:26 PM

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