1. Olympus-E5's Avatar
    I have a Sprint based Galaxy S7

    After downloading and allowing the recent Nougat upgrade to install my phone now flashes the phrase "Software Exception" in the middle of the screen.

    The folks at SPRINT tech support tell me this is an so far unreported issue and want me to backpack my phone, re-initialize it, then restore.

    I thought I would look here for some simpler solution first.

    Yes, I rebooted the phone
    Yes, I powered it off
    Yes, I did an Update Profile and Update PRL

    No differences

    Mark
    03-07-2017 02:14 PM
  2. Hey I Tried's Avatar
    I found a few articles buried in the XDA forums, and all seemed to have the same solution.
    Factory reset.

    I haven't been able to find the cause, so I guess that means you're just one of the lucky ones.

    It doesn't appear to be a widespread issue, but is an issue none the less.
    03-07-2017 11:56 PM
  3. Olympus-E5's Avatar
    Thanks for trying

    A member of another Forum gave me a GREAT suggestion

    He said to go into Notifications and turn each one orf individually until the message stopped appearing on the screen.

    Then just uninstall and reinstall the offending APP.

    It worked like a Charm. Fixed the issue in under 30 minutes without losing any data.

    It is a SHAME the SPRINT folks are not that clever.
    Andrescor98 likes this.
    03-08-2017 12:04 PM
  4. Andrescor98's Avatar
    Hi Olympus I have the same problem im going to turn off the notifications sorry for ignorance what is offending APP and where I can find it?
    09-08-2017 06:46 AM

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