03-27-2017 07:31 AM
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  1. AC Question's Avatar
    AC Question
    I have a problem with my phone as I have forgotten my pattern and i cant get on to it and all the ways to fix this say you have to turn it off first but I can't because I need the pattern to turn it off in the first place !!! Is there a fix for this please ??
    03-27-2017 01:13 AM
  2. belodion's Avatar
    belodion
    Co-Ambassador Team Lead
    That makes no sense to me. After several wrong pattern entries, are you not prompted to use your backup PIN?
    03-27-2017 07:31 AM
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