1. AC Question's Avatar
    After last update the favorites list is gone. Please restore this feature.
    03-31-2017 08:00 AM
  2. ahiqar's Avatar
    If you update your phone to Nougat, then Favorites are now found under the Contacts tab of your phone app. Your favorites are listed on top and then the rest of your contacts in alphabetical order below them.
    03-31-2017 09:06 AM
  3. justafew's Avatar
    You can't restore this feature as it no longer exists. However, in Phone if you you click on Contacts, all of your Favorites are listed at the top of the list.
    A few ways to quickly get to the top if you are somewhere in the middle of your contact list.
    1) as you scroll, an Up arrow will appear at the bottom of your screen. Click on it and it immediately takes you to the top of your list where your favorites are.
    2) On the right-hand side where you see the letters of the alphabet, allowing you to quickly jump to a specific letter in your contact list, there is a star at the top of that column. Click on the star and it immediately takes you to your favorites.

    I miss the favorites tab and while this is not as convenient, at least they are still lumped together at the top of the contacts list.
    03-31-2017 09:09 AM
  4. FathMechanic's Avatar
    This is terrible. I want my Favorites back. To get them I have to open Contacts, and go to Groups and select Starred on Android. And when they show up they are not in my own order as before.

    AND, not all my contacts show up on the Contacts list in my phone. What is going on?! Maybe it is only showing a certain group. But my wife is on all groups and she does not show on the list. I have to search for her. This is nuts.
    Joules Beef likes this.
    03-31-2017 02:42 PM
  5. Joules Beef's Avatar
    Yall have to understand how frustrating this is for older people.

    its like driving a car for 50 years with a steering wheel, and one day you get into your own car, and someone replaced the steering wheel with a joystick.

    and then all you guys say "eh just get used to the new thing.. its cool"

    its not cool. You need to keep ways for older people with bad eye sight, and dont want to learn new things, to be able to keep doing things the old way.

    I help a lot of people fix their computers and phones.. and this is one of the most frustrating aspects of it all.
    We need people to upgrade theri computers and phones, because security issues, not only effect the user, but have a negative effect on us all. When someones computer gets compromised its often used to attack other computers.

    But then yall completely and frequently, change the design. I get yall think its cooler, or easier, but elderly people see it as someone breaking into their home and rearranging the furniture, and no matter how much i beg and plead with them to update theri computers and phones, for security issues, they refuse, because they are scared yall are going to change how things work. I understand on very rare occasions that is needed for security, but 99% of the time, yall just change things for cosmetic reasons and not security reasons. and give older people zero way to go back to the way they learned. (google, ms anbd probably samsung you need to quit pushing out programmers over 40, at least they understand what the elderly are going through.. )

    i understand the frustration of the user above. he has an expensive device, and in his mind its been hobbled, for no other reason than you think the new way is better.
    bigglyguy likes this.
    07-03-2018 05:44 PM
  6. Bankokbob54's Avatar
    You may need to re-sync your Google account. This happened ONCE to me, like 18 months ago. I just went into my Gmail and opened up Contacts on the left side of the screen and voila I saw all my contacts right there and then my phone received them and put them back in order.
    07-11-2018 01:11 AM

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