04-11-2017 02:59 PM
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  1. AC Question's Avatar
    AC Question
    I restored my data via samsung cloud and all my images are black and i can't seem to find them in my files aswell but there are black thumbnails showing i have photos. Only photos from my sd card are showing up.
    04-11-2017 12:42 AM
  2. 1812dave's Avatar
    1812dave
    If it were me I would contact Samsung Cloud support directly
    04-11-2017 08:50 AM
  3. whosright's Avatar
    whosright
    Originally Posted by AC Question
    I restored my data via samsung cloud and all my images are black and i can't seem to find them in my files aswell but there are black thumbnails showing i have photos. Only photos from my sd card are showing up.
    Just guessing, look for something that gives you the option to (show thumbnails)? Maybe it download all of the device photo's on the SD card too!
    04-11-2017 02:59 PM
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