1. AC Question's Avatar
    I have a galaxy s7 and my nephew change the Password and locked me out my phone I though I could just reset to but no !!!!! It's also a code on the phone to just power it off so I can't do that either !!!!! I need help how do I power off my phone that has a power lock on it if I don't know the password
    04-19-2017 01:51 PM
  2. belodion's Avatar
    You may want to take legal action against your nephew.
    04-19-2017 02:18 PM
  3. project.in.process's Avatar
    Yeah that sounds like a nasty situation...Just out of curiosity, do you have "Wipe after X failed attempts" enabled? If so, be careful of wrong attempts to unlock it.
    I'm not saying to threaten your nephew, but I'd at least restate the severity of the situation and inform his parent(s) of the problems it's causing. Man I sound so old right there.
    Sounds like you might have to manually reset the phone, potentially with Kies software or the like.
    Then sign back in with your gmail account.
    04-19-2017 04:07 PM
  4. Jboe1031's Avatar
    I have a galaxy s7 and my nephew change the Password and locked me out my phone I though I could just reset to but no !!!!! It's also a code on the phone to just power it off so I can't do that either !!!!! I need help how do I power off my phone that has a power lock on it if I don't know the password
    I'm having the same problem. Please contact me if u find the solution
    08-01-2017 08:51 PM
  5. CWinkler's Avatar
    Not sure if "find my phone" through Google, and then saying you lost the phone and asking to reset would work. From computer or another device. Good luck!
    08-02-2017 06:50 AM
  6. RfwhisperR's Avatar
    I'm having the same problem. Please contact me if u find the solution
    What setting is that?!?
    11-12-2017 06:59 AM

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