06-04-2017 05:59 AM
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  1. CWinkler's Avatar
    SIM was changed on Saturday 6th May. All was going well until this morning, 10th, when phone was down to 2% at 04:30. Seems like I get 2-3 good days and then all goes awry again. Unsure what either of the 2 different SD cards might have to do with any of this, so not sure whether it makes sense to take the SD card out and see what happens ... or just have US Cellular start the process to get a replacement phone. Plan to call my US Cellular store today to see if I have to make the 45 minute drive to start that process, or if it can be done over the phone. Hopefully the person I've been working with there is working today.

    Photos show the morning status (not on charger during night), before bed status and where there was a large dip the details from the Android system. Didn't get that right away this morning since I needed to get the phone on the charging pad. So the last 2 screenshots are the Android System details from this morning.
    Attached Thumbnails Erratic battery the week before and now since upgrading to Nougat-screenshot_20170510-043455.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170509-210120.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170509-043552.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170508-205649.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170508-043439.jpg  

    Erratic battery the week before and now since upgrading to Nougat-screenshot_20170507-204424.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170507-204424.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170507-204351.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170510-060745.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170510-060745.jpg  

    05-10-2017 05:14 AM
  2. LineKill's Avatar
    Hmm, interesting🤔 It is more than likely not the SD card itself, but could possibly be data that you had restored onto the card after the FDR.

    I really don't know what to say at this point accept that this really sucks and I feel for your misery.

    If this happens on your replacement phone I won't even know what to think. We will work it out though with a little, err a lot, of patienceツ
    05-10-2017 09:18 AM
  3. CWinkler's Avatar
    Talked to my US Cellular guy, and will let GSam monitor battery issues while he's off on vacation (back on 22nd May). That should still give me time to have a 'new' phone sent to me and set up before Memorial Day holiday (fingers crossed). Or I'll live with what I have until the holiday is over (have plans to be away the weekend before). At this time leaving the SD card in the slot. Charging the phone up to 100% right now so that it has a good chance to still be alive in the morning. At 60% after a day at work and with GSam monitoring things. Also downloaded and did the ADB thing to get at the additional information about apps sucking the battery. If nothing else, will be information for others having similar issues (as I know that unfortunately I'm not alone).
    05-10-2017 04:51 PM
  4. CWinkler's Avatar
    Phone went from 94% to 82% overnight, so a good night
    Attached Thumbnails Erratic battery the week before and now since upgrading to Nougat-screenshot_20170511-043426.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170511-043533.jpg  
    05-11-2017 05:58 AM
  5. CWinkler's Avatar
    Unfortunately, didn't have to wait long to get GSam stats on my phone. Went from 63% Thursday evening to 3% this morning when I got up. Attaching screen shots from GSam. If my US Cellular guy is working today, looking like I might as well start the process of getting a replacement phone rather than wait another week.

    If anyone has any ideas from these screenshots, very interested in hearing them. Have already done a Factory Reset and multiple Cache Wipes.
    Attached Thumbnails Erratic battery the week before and now since upgrading to Nougat-screenshot_20170512-043515.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170512-043536.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170512-043556.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170512-043605.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170512-043614.jpg  

    Erratic battery the week before and now since upgrading to Nougat-screenshot_20170512-043622.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170512-043634.jpg  
    05-12-2017 05:29 AM
  6. Chalanthorn Chanmathikornkul's Avatar
    What is the theme namr?
    05-12-2017 10:51 AM
  7. CWinkler's Avatar
    Well, a new-to-me phone is on order and should arrive early next week. Had interesting experiences with the battery again today, twice. Screenshots attached. Again, Android System is the big culprit and temperature gets hot. Sure hope the 'new' phone doesn't have similar issues.
    Attached Thumbnails Erratic battery the week before and now since upgrading to Nougat-screenshot_20170513-174725.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170513-174750.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170513-174758.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170513-174804.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170513-174825.jpg  

    05-13-2017 06:40 PM
  8. LineKill's Avatar
    I think it was a good idea that you went ahead and ordered a replacement. It is obviously not getting any better. Hopefully you have better luck with your new phone.
    05-13-2017 09:40 PM
  9. CWinkler's Avatar
    UPDATE: received 'new to me' phone from US Cellular yesterday. Used Smart Switch to transfer information (for better or worse, what the US Cellular person recommended). Still in the process of resetting the phone to get it to how I'd like, and fingers are crossed that I don't see similar battery issues. Did have to update to N after the phone went through all the setup stuff. Did a cache wipe after all the updating was done.

    Attaching GSam screenshots from my first night. Phone was about 90% when I called it a night.
    Attached Thumbnails Erratic battery the week before and now since upgrading to Nougat-screenshot_20170517-043623.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170517-043651.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170517-043702.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170517-043710.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170517-043719.jpg  

    Erratic battery the week before and now since upgrading to Nougat-screenshot_20170517-043740.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170517-043755.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170517-043839.jpg  
    05-17-2017 06:20 AM
  10. CWinkler's Avatar
    Well, phone woke me up at 3:53AM beeping because it wanted to be connected to the charger (was at 11% from 44% when I went to sleep). I'm kicking myself for doing the restore instead of installing everything from scratch, and am thinking I'll do a FDR this weekend just to give the phone a clean chance to perform well. Or should I not expect to get a full day's worth of phone out of a charge? I make very few calls, some texts mid-day. Don't even use it at lunch to do emails - use my tablet. And connected to WiFi all day at work.
    Attached Thumbnails Erratic battery the week before and now since upgrading to Nougat-screenshot_20170518-035332.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170518-035342.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170518-035350.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170518-035408.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170518-035414.jpg  

    Erratic battery the week before and now since upgrading to Nougat-screenshot_20170518-035433.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170518-035447.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170518-035506.jpg  
    05-18-2017 04:59 AM
  11. Eric Peterson8's Avatar
    Nougat has tripled battery drain on my Galaxy S6. My biggest draw is Idle, followed by Android system. I have 6 apps, mostly for backup/restore, disabling packages, etc. Disabling the apps or deinstalling is useless. Safe mode (same thing) is useless. Ditto for wifi on or off, bluetooth, and even cell service. I turn my phone to exclude LTE, allow only GSM. I get no service, but still have the same battery suckage. Ultra power saving mode is useless and lies. It says 110 hours remaining while the phone is draining 3% per hour. The only cure is airplane mode. Prior to nougat my phone drained 1% per hour sitting on my desk doing nothing.

    I have all the supers things people mention: clearing cache, factory reset, etc. The factory reset was especially painful since I didn't save my contacts (saved pix and messages). After I typed my contacts, Google decided to sync up with the empty contacts list it helpfully stored after the factory reset. So I lost them again, but before typing them again I installed a contacts saver app.

    The Sprint people said on their forum that I should go to the Sprint store, but have no clue what the Sprint store will do when I ask the,. The "grand masters" on that forum don't bother to read what I wrote and suggest going into safe mode because my apps are bad. Doesn't matter how many times I have mentioned doing safe mode, or "ultra" power saving which also disables all my apps.
    05-18-2017 06:00 AM
  12. CWinkler's Avatar
    Nougat has tripled battery drain on my Galaxy S6. My biggest draw is Idle, followed by Android system. I have 6 apps, mostly for backup/restore, disabling packages, etc. Disabling the apps or deinstalling is useless. Safe mode (same thing) is useless. Ditto for wifi on or off, bluetooth, and even cell service. I turn my phone to exclude LTE, allow only GSM. I get no service, but still have the same battery suckage. Ultra power saving mode is useless and lies. It says 110 hours remaining while the phone is draining 3% per hour. The only cure is airplane mode. Prior to nougat my phone drained 1% per hour sitting on my desk doing nothing.

    I have all the supers things people mention: clearing cache, factory reset, etc. The factory reset was especially painful since I didn't save my contacts (saved pix and messages). After I typed my contacts, Google decided to sync up with the empty contacts list it helpfully stored after the factory reset. So I lost them again, but before typing them again I installed a contacts saver app.

    The Sprint people said on their forum that I should go to the Sprint store, but have no clue what the Sprint store will do when I ask the,. The "grand masters" on that forum don't bother to read what I wrote and suggest going into safe mode because my apps are bad. Doesn't matter how many times I have mentioned doing safe mode, or "ultra" power saving which also disables all my apps.
    Wow, @Eric Peterson8, so sorry! You're making me feel much better about how my 'new' phone is behaving. But still think I need to try the FDR route, and wish I had started this phone out that way instead of taking the 'easy way out' and copying over phones. I wondered when all my apps installed and updated prior to the phone updating from M to N. But by then it was too late.

    I sure hope you get your battery issues sorted out soon. Best of Luck
    05-18-2017 06:07 AM
  13. SpookDroid's Avatar
    Well, since you're doing a Factory Reset anyway, I'd say go that route but DON'T restore any apps yet. I know, it'll be painful, but other than Safe Mode and manually activating each app, this is the best way to do it. See how your phone behaves after a Factory Reset and no apps. That's your 'fresh state' picture. Then after a night's full charge, start adding your most used apps (if you can hold off on your not-so-common apps, I'd do that for now). See how it behaves. If the problem comes back, the list of apps you've installed lately is shorter and a lot easier to troubleshoot.

    Also, from your pictures, your cell reception is really low, so I'd suggest either trying WiFi calling if available or making sure that your router isn't rebooting at night or losing connection in the middle of the night (something that I experienced a lot with Cox at usually 1 or 2 AM every day).

    I'd also check Sync/backup settings for data-intensive services, like Photo back ups, Samsung cloud, etc. that might be backing things up when on WiFi and at night. If your SD Card is corrupted or the reader is beginning to fail, that will also drain your battery, so keeping your phone card-free for a few days is also a good idea.

    And another thing I'd recommend is that after your phone has been set up initially and all updates installed, go to your Application Manager, show system apps, find Google Play Services, uninstall updates, and let it re-update itself.

    Remember, it does take a couple days for your phone to 'settle' after a factory reset, but this should be speedier if you don't load all your apps at once at the beginning.
    05-18-2017 11:20 AM
  14. CWinkler's Avatar
    Well, since you're doing a Factory Reset anyway, I'd say go that route but DON'T restore any apps yet. I know, it'll be painful, but other than Safe Mode and manually activating each app, this is the best way to do it. See how your phone behaves after a Factory Reset and no apps. That's your 'fresh state' picture. Then after a night's full charge, start adding your most used apps (if you can hold off on your not-so-common apps, I'd do that for now). See how it behaves. If the problem comes back, the list of apps you've installed lately is shorter and a lot easier to troubleshoot.

    Also, from your pictures, your cell reception is really low, so I'd suggest either trying WiFi calling if available or making sure that your router isn't rebooting at night or losing connection in the middle of the night (something that I experienced a lot with Cox at usually 1 or 2 AM every day).

    I'd also check Sync/backup settings for data-intensive services, like Photo back ups, Samsung cloud, etc. that might be backing things up when on WiFi and at night. If your SD Card is corrupted or the reader is beginning to fail, that will also drain your battery, so keeping your phone card-free for a few days is also a good idea.

    And another thing I'd recommend is that after your phone has been set up initially and all updates installed, go to your Application Manager, show system apps, find Google Play Services, uninstall updates, and let it re-update itself.

    Remember, it does take a couple days for your phone to 'settle' after a factory reset, but this should be speedier if you don't load all your apps at once at the beginning.
    @SpookDroid, thanks! I've done the FDR without SD card. Other than Google, Samsung and MS accounts have only installed LastPass. Can't do anything about cell reception or WiFi cutting out, I live on a boat in a pretty remote area with limited reception. Motorola phones were usually OK, this is my 1st (now 2nd) Samsung. No control over CenturyLink router issues. I have an extender on my boat to boost the WiFi signal, but sometimes that even has issues. Will hold off as long as possible on reloading apps, and be methodical with those I install and timing. Will probably also put GSam on tonight, just so I have a track record of things.
    05-18-2017 07:23 PM
  15. SpookDroid's Avatar
    If you do get that installed and running, if you feel your phone getting too hot, open the report and see what has your CPU in use or a wakelock active. That should help narrow down the culprit(s).
    05-18-2017 10:21 PM
  16. CWinkler's Avatar
    Did the FDR last night, removed and have left the SD card out. Only installed LastPass and GSam, plus my accounts for Google, Samsung and Microsoft. Phone was at 100% before taking it off the charger and calling it a night. 70% this morning. Attaching screenshots for review. Doesn't look like I'm getting the high temperature like I had been seeing, but will keep an eye on it (and a feel) and see if I can get any more information during the day today.
    Attached Thumbnails Erratic battery the week before and now since upgrading to Nougat-screenshot_20170519-043510.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170519-043518.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170519-043526.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170519-043533.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170519-043539.jpg  

    Erratic battery the week before and now since upgrading to Nougat-screenshot_20170519-043546.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170519-043557.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170519-043743.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170519-043806.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170519-043707.jpg  

    05-19-2017 05:53 AM
  17. SpookDroid's Avatar
    I know you don't have a lot of control there, but damn that's bad reception! Also, see that exclamation mark on your WiFi icon? That means the network does have connectivity issues, so the phone is struggling to get data in/out, which is a very big battery drain (it's like having a 2-hour conversation whispering VS shouting... the latter will have your pipes sore by the end of it).
    05-19-2017 01:42 PM
  18. CWinkler's Avatar
    @SpookDroid and @LineKill, yes, we're kinda at the end of the road to nowhere (but it's a beautiful spot on the water) pretty far from cell towers. So reception isn't the greatest, or WiFi, even though sometimes I do see 4G. But at my shop, I'm closer to the cell tower (but in a metal building) and we have Time Warner digital WiFi so things should be better. Attaching screen shots from today at work, and they don't look all that different. Let me know what you think, and if I'm fooling myself that the phone should last longer. What gets me is that for 4 months I was having GREAT battery life, then in one week had 2 nights in a row of phone dead in the morning and it's gone downhill since. And updating from M to N hasn't seemed to change anything.
    Attached Thumbnails Erratic battery the week before and now since upgrading to Nougat-screenshot_20170519-144542.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170519-144549.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170519-144555.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170519-144601.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170519-144608.jpg  

    Erratic battery the week before and now since upgrading to Nougat-screenshot_20170519-144614.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170519-144625.jpg  
    05-19-2017 02:24 PM
  19. LineKill's Avatar
    Have you noticed high battery drain at any location other than at home?
    05-19-2017 05:33 PM
  20. CWinkler's Avatar
    @LineKill, the latest screenshots were from work, and I have had instances where the old phone would go from 100% at 7:30AM and would be down to 40% by 11AM at work, and it would be really hot. Haven't had this phone long enough to know any of that. The old phone would also get hot and drain when it was in my fanny pack, when it should've been off because of Smart Screen or whatever it is that is supposed to keep the phone off if it thinks it's in a bag. I have intentionally NOT put the phone on the FastCharge puck overnight, but if that's not an issue for the phone then I can put it on the charger each night 'just in case'. What do you think? Would that kill my battery life from overcharging?
    05-19-2017 06:05 PM
  21. CWinkler's Avatar
    So, I decided to try an experiment and see how my phone would behave if I turned WiFi off before going to bed. Phone was left screen-side down. Failure! Woke up to 2% battery. Screenshots attached.

    Just discovered that "keep screen turned off" was turned off, so having phone screen-side down wouldn't have helped.
    Attached Thumbnails Erratic battery the week before and now since upgrading to Nougat-screenshot_20170520-053402.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170520-053410.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170520-053418.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170520-053424.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170520-053430.jpg  

    Erratic battery the week before and now since upgrading to Nougat-screenshot_20170520-053436.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170520-053449.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170520-054853.jpg   Erratic battery the week before and now since upgrading to Nougat-screenshot_20170520-054913.jpg  
    05-20-2017 06:21 AM
  22. LineKill's Avatar
    @LineKill, the latest screenshots were from work, and I have had instances where the old phone would go from 100% at 7:30AM and would be down to 40% by 11AM at work, and it would be really hot. Haven't had this phone long enough to know any of that. The old phone would also get hot and drain when it was in my fanny pack, when it should've been off because of Smart Screen or whatever it is that is supposed to keep the phone off if it thinks it's in a bag. I have intentionally NOT put the phone on the FastCharge puck overnight, but if that's not an issue for the phone then I can put it on the charger each night 'just in case'. What do you think? Would that kill my battery life from overcharging?
    If you are concerned about your battery degrading from leaving it on the charger overnight turn off fast charging, you really don't need it overnight.
    05-20-2017 08:30 AM
  23. CWinkler's Avatar
    What I really don't understand is why the phone had no issues staying off the charger overnight for the first 4 months I owned it. Then all of a sudden it started having issues. Makes me wonder if US Cellular may have a tower issue? Not sure how to check that out.
    05-20-2017 08:40 AM
  24. LineKill's Avatar
    So, I decided to try an experiment and see how my phone would behave if I turned WiFi off before going to bed. Phone was left screen-side down. Failure! Woke up to 2% battery. Screenshots attached.

    Just discovered that "keep screen turned off" was turned off, so having phone screen-side down wouldn't have helped.
    Personally, I think it would be more so your cell reception rather than WiFi. Maybe your carrier had some changes with their network right before all this started happening.
    05-20-2017 08:40 AM
  25. CWinkler's Avatar
    I'm going to call my guy at the USCC store tomorrow when he's back from vacation, and see if there's any way for them to check that out. Started mid-April. I've also asked others in the town (via FB page) whether they've noticed any recent issues. Would be good to have more data. I know I missed 2 calls last night, and phone was 'searching for service'.
    05-21-2017 08:35 AM
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