1. AC Question's Avatar
    I'm using fingerprint ID to unlock my Samsung Galaxy S7. It's gone into a reboot loop, but when the lock screen comes up and I swipe to enter my password (as you must do after a reboot), the keyboard won't pop up. Sometimes, after repeated attempts, the keyboard appears briefly, but the phone reboots before I can enter the password. And the frustration starts all over again. The battery is also discharging rapidly.
    06-21-2017 08:52 PM
  2. elysianayn's Avatar
    I'm having the same problem with mine now. We're you able to get yours fixed?
    07-12-2017 09:52 PM
  3. har har's Avatar
    I have exactly the same issue. Although, I don't see the keyboard at all. I contacted the Samsung support several times, but they keep saying that the phone can only be unlocked if you have a Samsung account. Unfortunately, I don't remember which Samsung account is linked to the phone, so I could not solve the problem. The problem appeared when I went into flight mode and activated the WiFi on board of the plane, then the rebooting etc. started. Please if anyone can help here would be highly appreciated!
    paranoid8android likes this.
    07-14-2017 10:18 PM
  4. darkjaap's Avatar

    I'm having the same issue as you guys. Galaxy S7 restarts and when reach lock screen the keyboard doesn't open and it reboots again.
    I already wipe cache partition and boot in safe mode but with same results. It is really frustrating.

    I was at the airport and had my phone in Airplane mode and I turn on Wifi to connect to the airport network when this happened.

    Anyone found a solution for this? I don't want to factory reset my phone.
    09-14-2017 09:51 AM

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