1. abccollins's Avatar
    I'm going crazy. For a while now my phone rings 2 ringtones with incoming calls. One is a regular phone sound and the other is the ringtone a chose under preferences or settings. If I change the ringtone to silence, I still get the regular phone ringtone when calls come in. How do I fix it??

    Thank you!
    07-08-2017 07:43 PM
  2. Sam_Gs7's Avatar
    Clueless how to fix this: But does the regular phone sound that you refer
    to is the "Sound called-Tone" when we pick up a phone.? : While you
    get other answers read this..Verizon thread (Post-4) May help to

    figure out a fix - Actually your Network Tech Support
    could resolve this issue or the Hard Reset

    Verizon thread: https://community.verizonwireless.com/thread/793727
    07-08-2017 11:15 PM

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