1. abccollins's Avatar
    I'm going crazy. For a while now my phone rings 2 ringtones with incoming calls. One is a regular phone sound and the other is the ringtone a chose under preferences or settings. If I change the ringtone to silence, I still get the regular phone ringtone when calls come in. How do I fix it??

    Thank you!
    07-08-2017 07:43 PM
  2. Sam_Gs7's Avatar
    Clueless how to fix this: But does the regular phone sound that you refer
    to is the "Sound called-Tone" when we pick up a phone.? : While you
    get other answers read this..Verizon thread (Post-4) May help to

    figure out a fix - Actually your Network Tech Support
    could resolve this issue or the Hard Reset

    Verizon thread: https://community.verizonwireless.com/thread/793727
    07-08-2017 11:15 PM
  3. HarryJS's Avatar
    I think I would start by looking at the apps that have permission to the phone in the App Settings Menu. I would start removing all the ones that you don't want to have access to the phone, and then work from there, disabling the rest one by one until the issue hopefully clears.

    Thank you
    02-05-2018 03:19 AM

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