1. MYKEL61's Avatar
    I just noticed this over the weekend. If I have my phone charging in the car and I get a call, it only rings one time and goes to voicemail. I tested it it and if I unplug it from charger it rings like normal. Am I missing a setting somewhere? This is so annoying when driving as it only rings 1 time. Thanks for any help!!! Verizon Edge 7
    07-17-2017 08:47 AM
  2. MYKEL61's Avatar
    Any ideas????? Please help!
    07-19-2017 09:01 AM
  3. CWinkler's Avatar
    Going to be doing some travelling by car this weekend, so will try and remember to check this out on my phone. Will let you know what my phone does but probably not until Monday. I'm on US Cellular, so that might make a difference also. We'll see ...
    MYKEL61 likes this.
    07-20-2017 06:06 AM
  4. MYKEL61's Avatar
    Thanks I appreciate it, CWinkler!!!!!
    07-20-2017 08:43 AM
  5. CWinkler's Avatar
    Tried this out yesterday. My phone rang multiple times before I answered. While charging in the car. Unsure if it's a Verizon feature? Again, I'm with US Cellular. Also was not connected to car's Bluetooth at the time.
    07-22-2017 07:52 AM
  6. MYKEL61's Avatar
    Thanks for testing it. I will stop by Verizon and see what they say.
    07-27-2017 09:25 AM
  7. CWinkler's Avatar
    Before asking Verizon anything, might also try your phone in Safe Mode and see if something similar happens. Rule out any possible app interference. If it works OK in Safe Mode, then you need to try troubleshooting apps. Did it ever work correctly for you?
    07-28-2017 06:15 AM
  8. MYKEL61's Avatar
    Will try that thanks. Not sure if it ever worked.. Dont laugh, I'm not in my car much so I dont get many calls while driving. Was on vacation and in the car a lot when I discovered this. I will do further testing.. THANKS!!!!
    07-31-2017 09:26 AM
  9. CWinkler's Avatar
    Me either. Bike to work. Could only try it because I was also on vacation and not doing the driving. Good luck!

    Also if you have a way to test it when the car is moving vs not. Just in case GPS has something to do with it. Does your car by chance limit phone use?
    07-31-2017 11:59 AM
  10. MYKEL61's Avatar
    I have an old car.. 2002 Honda CRV.. great condition only 40,000 miles...LOL told you I dont drive much.. so It doesnt have all the fancy connect the phone stuff.. My car was made before the cell phone craze..LOL
    07-31-2017 04:08 PM
  11. CWinkler's Avatar
    I donated a '98 Civic with 50K miles on it to NPR several years ago, so our driving habits (or lack of driving habits) are similar :-).

    Got to thinking, might you be driving through a low signal area so that your phone goes to voicemail rather than a call? I know you said if you unplugged it, the call came through normally, but were you in a different location? Just trying to think of all possibilities.

    Also, I have a regular S7, not the S7 Edge. So we're not exactly comparing apples to apples.
    08-01-2017 05:54 AM
  12. MYKEL61's Avatar
    That could be. I was driving in Michigan so I am not sure what the coverage was. I will be going to Michigan again in a few weeks. I will test it out again. I appreciate all of your advice!
    08-01-2017 09:01 AM
  13. CWinkler's Avatar
    Others have helped me. Returning the favor. Keep us posted and safe travels.
    MYKEL61 likes this.
    08-01-2017 11:42 AM

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