01-02-2018 07:44 PM
tools
  1. AC Question's Avatar
    AC Question
    Is this hacked or malware?
    08-20-2017 07:15 AM
  2. chanchan05's Avatar
    chanchan05
    Q&A Team
    You sure you don't have a dual sim version? What's the model number under About Device?
    08-20-2017 09:56 AM
  3. PhoneNoob24's Avatar
    PhoneNoob24
    Originally Posted by chanchan05
    You sure you don't have a dual sim version? What's the model number under About Device?
    Hi, I also have 2 SIM Toolkit apps, on a single SIM Galaxy A5 (2016), and I also have some non detectable adware as well which I just can't get rid of. Is it possible that those 2 problems are connected somehow?
    12-29-2017 08:17 PM
  4. chanchan05's Avatar
    chanchan05
    Q&A Team
    Originally Posted by PhoneNoob24
    Hi, I also have 2 SIM Toolkit apps, on a single SIM Galaxy A5 (2016), and I also have some non detectable adware as well which I just can't get rid of. Is it possible that those 2 problems are connected somehow?
    A5 are dual sim as far as I know. Ad ware comes probably from an app you installed
    12-29-2017 08:20 PM
  5. BenDav's Avatar
    BenDav
    Originally Posted by PhoneNoob24
    Hi, I also have 2 SIM Toolkit apps, on a single SIM Galaxy A5 (2016), and I also have some non detectable adware as well which I just can't get rid of. Is it possible that those 2 problems are connected somehow?

    What does the adware behave like? I have an a5, too and I got undetectable adware as well. Mine is just like an app that opens itself over whatever else is on the screen. When I go to the app switcher, it just shows a completely white app icon, red title bar, and no title whatsoever. I can't find any suspicious apps either, aside from this.
    01-02-2018 03:45 AM
  7. BB-JAM215's Avatar
    BB-JAM215
    Have you looked through your installed Apps and Games in your PlayStore app?
    01-02-2018 07:44 PM
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