i've got very bad battery performance and have seen that a factory reset may fix this problem. (currently i'm having to do lots of taxi trips to my 96yo mum's to help her try to get her Telstra landline reconnected after a 2 week time with no landline- 5 hour + round trip , battery is down to 35%
my first problem is that all instructions ive seen for doing a reset show complicated use of the buttons and since a major stroke last year i have no coordination between my 2 hands so i can't do that.
is there a software way to do this? (please don't just ignore this no hands thing & direct me to a video showing people with good use of 2 hands fluidly pushing buttons! do me the courtesy to think i know what i'm saying please)
part 2: i don't understand to what extent this reset will wipe my whole phone.
-will there be nothing i can choose to keep?
-if i can keep something, what and how?
thankyou so much!
my first problem is that all instructions ive seen for doing a reset show complicated use of the buttons and since a major stroke last year i have no coordination between my 2 hands so i can't do that.
is there a software way to do this? (please don't just ignore this no hands thing & direct me to a video showing people with good use of 2 hands fluidly pushing buttons! do me the courtesy to think i know what i'm saying please)
part 2: i don't understand to what extent this reset will wipe my whole phone.
-will there be nothing i can choose to keep?
-if i can keep something, what and how?
thankyou so much!