1. Android Central Question's Avatar
    Why is only one ear working on my galaxy S7? I first notice this problem when I had head phones psychically plugged into the phone. I verified that it wasn't the head phones. I initially though that the headphone jack was damaged. I then got a pair of blue tooth headphones thinking that I could use them. However, they have the same problem.

    I checked the mono settings and it isn't selected and the balance is centered. This has me baffled. The head phone jack has nothing to do with the Bluetooth output, correct?
    08-29-2018 02:29 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Does this also happen in Safe Mode? https://support.t-mobile.com/docs/DOC-28008
    08-29-2018 04:48 PM

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