1. Mo King's Avatar

    I updated my phone last night and this morning I noticed all of my photos were gone.

    My gallery app always randomly had two "camera" files where it stored my photos. Now the one with 100s of photos is gone. The other file only has about 50 photos. Other files such as instagram, screenshots, etc were untouched.

    No, the photos are not backed-up.

    Yes, I realize that is stupid.

    Every link I've clicked to try to solve this has just been an ad for some recovery software.

    Any help is greatly appreciated.
    10-18-2018 02:28 PM
  2. pkcable's Avatar
    I'm not sure you CAN solve this. HOWEVER for next time...


    BEFORE you give up, double check both the Google Photo Cloud AND the Samsung Cloud....


    10-18-2018 02:46 PM
  3. Mo King's Avatar
    10-18-2018 11:20 PM

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