1. Android Central Question's Avatar
    Galaxy S7 After recent update via Verizon, many times phone will ring, but cannot answer. It just rings and rings. Sometimes can answer just fine. Always can call out. Everything else works....
    12-18-2018 01:17 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! When you say you can't answer it, do you mean that it doesn't respond to your touch when you try to swipe the screen to answer the call? Or does it look like it's answering, but you don't hear anything?
    12-18-2018 02:22 PM
  3. TV7GUY's Avatar
    Hi...Had to make an account to answer...Swiping does not answer the phone. Keeps ringing.
    12-18-2018 04:52 PM
  4. B. Diddy's Avatar
    So are you saying that the phone screen doesn't seem to respond to touch at all? When the phone stops ringing, are you able to use the touchscreen normally?
    12-18-2018 05:28 PM
  5. TV7GUY's Avatar
    The phone screen operates normally for everything. Swiping it just does not answer the phone. Yes, the touch screen works for everything else.....and it works fine to answer the phone sometimes. When it does not answer the phone, trying over and over does not do it.
    12-18-2018 06:34 PM
  6. B. Diddy's Avatar
    Strange. Could it be that you're not swiping up far enough? I've seem some interfaces be a little twitchy, where it doesn't seem to register your swipe going all the way up, unless you're doing it somewhat slowly and firmly.
    12-18-2018 06:48 PM
  7. TV7GUY's Avatar
    Well, will await the next event and let you know about swipes...I'll try a bunch of different directions.
    12-18-2018 07:10 PM
  8. B. Diddy's Avatar
    If you have to swipe up, make sure you're swiping up all the way.
    12-18-2018 09:51 PM

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