1. Android Central Question's Avatar
    I have been trying to free up some space on my 32GB samsung galaxy s7( I am having to use the optimize your phone a couple of times a week just to keep my phone from telling me it is out of storage) but after deleting all my videos, most my pictures and several apps, I have only managed to get 2GB of free space. When I look at my storage, the documents, images, audio, videos and apps only total to about 13GB. Is the OS really taking up that much space? Do I need to do a reset to get that space back?
    04-07-2019 10:51 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Use DiskUsage to get more details on what's taking up space, and show us some screenshots: http://forums.androidcentral.com/gen...d-central.html. You'll have to register on this forum first. https://forums.androidcentral.com/as...community.html
    04-07-2019 01:36 PM
  3. Sjames33's Avatar
    Here is the screenshot using the requested app.
    Thanks
    Attached Thumbnails Lack of storage space on my Galaxy s7-8364.jpg  
    04-07-2019 08:18 PM
  4. B. Diddy's Avatar
    What happens when you tap that System box?
    04-07-2019 08:22 PM
  5. Sjames33's Avatar
    Nothing. I can't seem to find anything in the app that will tell me what exactly is using that space
    04-07-2019 11:17 PM
  6. B. Diddy's Avatar
    Try wiping the cache partition, which won't affect any personal data: https://support.t-mobile.com/docs/DOC-28028
    04-08-2019 12:24 AM
  7. Sjames33's Avatar
    Still says 17.8GB system data
    04-08-2019 01:12 AM
  8. B. Diddy's Avatar
    Try dumping your logfiles: https://www.phonetipsandtricks.com/t...e-storage-132/
    04-08-2019 01:57 AM
  9. zkSharks's Avatar
    I believe that the system data takes up 7-9GB of space by default on the S7, depending on your software version and device model (i.e. carrier-specific vs. unlocked). That 17.8GiB figure is definitely high, unless I'm forgetting something.

    B. Diddy has your back.
    B. Diddy likes this.
    04-08-2019 06:16 PM
  10. B. Diddy's Avatar
    @Patrick Schroedl, the prodigal son returns!
    zkSharks likes this.
    04-08-2019 09:51 PM
  11. Sjames33's Avatar
    Thanks for all your help. Unfortunately that only dropped the system data to 17.7GB.
    04-08-2019 11:35 PM
  12. B. Diddy's Avatar
    Hmm. It's hard to say why the system data is taking up that much. Factory reset might be your next option.
    04-10-2019 10:18 AM
  13. Sjames33's Avatar
    Did the reset and now have 13gb of free space. Thanks for the help.
    B. Diddy and zkSharks like this.
    04-12-2019 12:45 AM

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