1. Android Central Question's Avatar
    Just bought a Galaxy S7. There was a notification that there was a firmware update. I go to download it, and I keep on getting the message that I need to be connected to Wifi first. And I am connected to it. I can download updates to apps. No problem. Just not this particular update. What is the problem?
    07-07-2019 06:37 AM
  2. methodman89's Avatar
    Try forgetting the network from the phone, clear the cache partition and reboot, then rescan and connect. Good luck
    07-07-2019 07:00 AM
  3. B. Diddy's Avatar
    Welcome to Android Central! Does the phone have mobile data on as well? Are you certain the apps aren't updating via mobile data instead of wi-fi?

    Try different wi-fi networks as well.
    07-07-2019 12:49 PM
  4. Rukbat's Avatar
    And turn off mobile data until the update finishes. (The only difference between them is that mobile data costs you money [and is usually slower].)
    07-08-2019 01:47 PM

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