1. mehofmann's Avatar
    I have an S8 Active. Still on July security patch. What's everyone else on? I chatted with an att rep who indicated there was an update available and attempted to push it to me but it didn't come. Then suggested I go to Best Buy to a Samsung experience tech who will help push the update. 2 bb later. No Samsung experience at bb anymore. Att stores have no clue. Anyone have any suggestions?
    09-08-2017 07:29 PM
  2. pounder001's Avatar
    I am on the July 1 security patch as well with AT&T
    09-08-2017 08:13 PM
  3. mehofmann's Avatar
    I went to my local att. they were not very helpful, no fault of their own. contacted Samsung via their chat app online. the update is not ready as of yet but soon. they said wait a few more days and see what happens. if no update them contact them back. they said Samsung pushes updates to carriers then carriers push to consumers. let's see if this happens soon. love the phone but there are many bugs and the latest update for the s8 and s8+ added a lot of improvements.
    09-08-2017 11:25 PM
  4. Centerman66's Avatar
    I went to my local att. they were not very helpful, no fault of their own. contacted Samsung via their chat app online. the update is not ready as of yet but soon. they said wait a few more days and see what happens. if no update them contact them back. they said Samsung pushes updates to carriers then carriers push to consumers. let's see if this happens soon. love the phone but there are many bugs and the latest update for the s8 and s8+ added a lot of improvements.
    What bugs?
    09-09-2017 03:07 AM
  5. mehofmann's Avatar
    wifi and location turns on and off, and a few others.
    09-09-2017 09:25 PM
  6. mehofmann's Avatar
    anyone noticing if Amber alerts are not coming across? I don't seem to be getting the alerts. using default Samsung messaging app.
    09-13-2017 11:46 PM
  7. mehofmann's Avatar
    holy smokes are we ever going to get any updates. still on July...
    10-07-2017 07:14 PM
  8. Starnote50's Avatar
    November and still July security, reminds me why my last Samsung was the Note 2.
    11-02-2017 09:51 AM
  9. mehofmann's Avatar
    man this is getting pathetic. still no updates. although I love the phone for many reasons I am not loving having no security updates. my next phone may not be a Samsung. I may go back to Blackberry. likely the next iteration of the motion if it has more advanced hardware.
    11-04-2017 11:21 PM
  10. craig4770's Avatar
    Just received October security update
    11-07-2017 11:16 AM
  11. dgcorn's Avatar
    Just received October security update
    Same.
    11-07-2017 12:03 PM
  12. mehofmann's Avatar
    just received the 10.1.17 security update. hallelujah!!!
    11-07-2017 01:42 PM
  13. Matty's Avatar
    just received the 10.1.17 security update. hallelujah!!!
    Great to see you finally received the update 😃 You are definitely not the only one. Many customers wait quite a few weeks after the security patch has been released because it has to go through carrier testing.

    Not all Samsung devices are as slow and sometimes it's just the carrier you are with that's a little slower with updates for a specific device. Crossing fingers the Nov 6 updates comes quickly! 😃
    11-18-2017 03:12 PM
  14. snowboarders's Avatar
    got my T-Mobile samsung S8 Active and i have OCT 1st patch level
    12-06-2017 09:39 PM
  15. Retinella's Avatar
    got my T-Mobile samsung S8 Active and i have OCT 1st patch level
    Same here. I picked my TMo S8 Active up yesterday and it's also stuck on October security patch.
    12-06-2017 10:51 PM
  16. snowboarders's Avatar
    i would not say stuck lol that what it came with i hop we get nov or DEC patch level soon cant wait too see how T-Mobile dos with the samsung S8 Active updates wish is new too them
    12-07-2017 06:17 AM
  17. mehofmann's Avatar
    got the November 1 patch last night.
    12-07-2017 08:56 AM

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