1. Bob31464's Avatar
    I'm with ATT in the U.S. and am wondering if anyone else is still on the July security patch? Everytime I check update it comes back that I'm up to date.
    10-02-2018 06:35 PM
  2. atlas9171's Avatar
    On T-mobile, on August. Usually have the latest patch by now, starting to wonder if the active will be ignored from now on.
    Bob31464 likes this.
    10-02-2018 07:38 PM
  3. Bob31464's Avatar
    atlas, I'm thinking that you may be right.
    10-02-2018 10:56 PM
  4. mehofmann's Avatar
    still on July. WTF.
    10-17-2018 10:50 PM
  5. bikereb's Avatar
    Same for me on the S8 Active. July patch. Random reboots at least every other day. Non-existent Samsung support. Will probably go back to an iPhone.
    10-20-2018 12:56 AM
  6. atlas9171's Avatar
    Same for me on the S8 Active. July patch. Random reboots at least every other day. Non-existent Samsung support. Will probably go back to an iPhone.
    It's been years since I have had an iPhone but I'm thinking of giving it a try. Just have to get out of jump on demand from TMO and buy straight from apple.
    10-20-2018 07:40 AM
  7. Bob31464's Avatar
    I have no problems other than not getting the patches. And being frustrated.
    10-20-2018 08:27 AM
  8. Bob31464's Avatar
    I've online chatted with Samsung support, no help. I've tried Smart Switch, no help. Today I went to Best Buy and saw the Samsung rep who tried to force the update and couldn't. He did some digging and from what he could tell T-MOBILE has the last security patch at August and he thinks that Samsung isn't supporting the phone anymore but that is just his opinion. I do agree with him. I've had mine less than a 1 yr. This hacks me off!
    10-29-2018 10:07 PM
  9. atlas9171's Avatar
    I've online chatted with Samsung support, no help. I've tried Smart Switch, no help. Today I went to Best Buy and saw the Samsung rep who tried to force the update and couldn't. He did some digging and from what he could tell T-MOBILE has the last security patch at August and he thinks that Samsung isn't supporting the phone anymore but that is just his opinion. I do agree with him. I've had mine less than a 1 yr. This hacks me off!
    I received October yesterday surprisingly enough. I'm on TMO, guessing updates will be quarterly at best from now on.
    10-30-2018 08:09 PM
  10. Bob31464's Avatar
    I hope you're right. We'll see I guess.
    10-30-2018 08:16 PM
  11. orig_authority's Avatar
    Same for me on the S8 Active. July patch. Random reboots at least every other day. Non-existent Samsung support. Will probably go back to an iPhone.
    My S8 Active used to crash multiple times per day until I stopped using the "Android Messages" app from Google and switched back to the default app from Samsung.
    11-05-2018 02:05 AM
  12. orig_authority's Avatar
    Also on AT&T and still no update since July.
    11-05-2018 02:06 AM
  13. bobmurray1212's Avatar
    Oct 1 update came yesterday to my S8 Active on AT&T
    Bob31464 likes this.
    11-08-2018 12:00 PM
  14. Bob31464's Avatar
    Just got the Oct. 1 security update on Att a few minutes ago.
    11-08-2018 07:43 PM
  15. jreuschl's Avatar
    I've online chatted with Samsung support, no help. I've tried Smart Switch, no help. Today I went to Best Buy and saw the Samsung rep who tried to force the update and couldn't. He did some digging and from what he could tell T-MOBILE has the last security patch at August and he thinks that Samsung isn't supporting the phone anymore but that is just his opinion. I do agree with him. I've had mine less than a 1 yr. This hacks me off!
    It seemed like the last Sprint update was for two months of security updates, so I'm assuming we are receiving them slower.

    Sprint did list the S8 Active along with the other S8 phones as being the first ones to fully support VoLTE so I don't think we are completely abandoned!


    Unfortunately it appears we'll be waiting longer for the Android Pie update.. Samsung did a Wi-Fi certification dump this week for all S8, S9, and Note 7-9, for Android 9.0, and S8 Active was not one of them
    11-13-2018 11:44 AM

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