1. Freckles21's Avatar
    I use the stock camera app (never felt the need to use anything else on any of my samsung phones). After the update (Android Pie 9.0), when I go to use it, it's just a blank screen. Also, when the camera crashes the unlock feature for the Iris scan doesn't work either. I have tried clearing the cache and uninstalling (which is not a possible thing), I force stopped it. Nothing works besides restarting the phone, which is a pain in the butt to keep doing.
    Anyone having this issue?
    07-23-2019 12:21 PM
  2. mustang7757's Avatar
    I use the stock camera app (never felt the need to use anything else on any of my samsung phones). After the update, when I go to use it, it's just a blank screen. Also, when the camera crashes the unlock feature for the Iris scan doesn't work either. I have tried clearing the cache and uninstalling (which is not a possible thing), I force stopped it. Nothing works besides restarting the phone, which is a pain in the butt to keep doing.
    Anyone having this issue?
    Some here on the forum had to send phone to be repaired for this issue.
    You can try factory reset before you go that way .
    07-23-2019 12:23 PM
  3. B. Diddy's Avatar
    Did you only clear the app cache for the Camera app, or did you wipe the system cache partition? https://support.t-mobile.com/docs/DOC-34311
    07-23-2019 01:35 PM

Similar Threads

  1. How to stop apps data usage screen from appearing after a phone call
    By Android Central Question in forum Ask a Question
    Replies: 7
    Last Post: 07-25-2019, 11:28 AM
  2. I want to get the home/tabs/etc. bar back to the top of my screen please.
    By Android Central Question in forum Ask a Question
    Replies: 15
    Last Post: 07-23-2019, 01:35 PM
  3. Absolutely NOTHING) HAS HELPED ME TO RESET MY V M. PASSCODE
    By Android Central Question in forum Ask a Question
    Replies: 3
    Last Post: 07-23-2019, 12:38 PM
  4. I want to get the home/tabs/etc. bar back to the top of my screen please.
    By Diana Trach in forum General Help and How To
    Replies: 0
    Last Post: 07-23-2019, 08:37 AM
  5. Replies: 0
    Last Post: 07-23-2019, 08:37 AM
LINK TO POST COPIED TO CLIPBOARD