1. jlost's Avatar
    So the other day, I was using the camera on my S8. It was working fine. Ever since I got this phone about 2 years ago, ever so often, an error popped up and says camera has a fatal error then shuts down. Usually you just force closes the camera app and go right back into and you're fine. Now it's saying that another app is using it. I am not able to use anything that uses the camera. I have restarted my phone I have cleared the phone's cache, I have deleted all apps that I don't use or have downloaded within the past 6 months. I simulated a battery pull. I reset some settings and nothing seems to be working. Also, in safe mode, the camera does the same thing. Any ideas or help would be nice.
    09-14-2020 09:16 AM
  2. B. Diddy's Avatar
    Check the Permissions section of the system settings and see what apps have Camera permission. Then try turning off permission for the ones that aren't important to you, and see if the problem persists.
    09-14-2020 12:35 PM
  3. jlost's Avatar
    Thanks for the input but that did not work either. Is this another thing with a lot of S8 users?
    09-14-2020 12:46 PM
  4. mustang7757's Avatar
    Thanks for the input but that did not work either. Is this another thing with a lot of S8 users?
    Try clearing Data,cache, force stop the camera app , and if you have a SD card installed try taking it out.
    09-14-2020 12:55 PM
  5. jlost's Avatar
    I did all that. Nothing is working. Lol
    Try clearing Data,cache, force stop the camera app , and if you have a SD card installed try taking it out.
    09-14-2020 12:57 PM
  6. mustang7757's Avatar
    I did all that. Nothing is working. Lol
    I didn't see it mentioned.

    Either factory reset or flash the firmware again
    09-14-2020 12:58 PM
  7. jlost's Avatar
    So, there was a security update to the S8 this past week. After it was finished, the camera app started working again.
    B. Diddy likes this.
    11-04-2020 12:06 PM

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