05-09-2017 07:41 PM
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  1. Blues Fan's Avatar
    I ordered from Samsung.com last week and according to my mom the Visa card has not been charged for it yet (paid in full) does this mean I might not be in front of the line to get the s8 plus even though I pre ordered early?
    04-05-2017 07:45 PM
  2. teristark's Avatar
    I ordered from Samsung.com last week and according to my mom the Visa card has not been charged for it yet (paid in full) does this mean I might not be in front of the line to get the s8 plus even though I pre ordered early?
    They will charge you when it ships.

    I ordered mine today, Orchid Gray.
    04-05-2017 07:49 PM
  3. badMojo69's Avatar
    Direct from Samsung.
    04-05-2017 08:23 PM
  4. sincere11105's Avatar
    A couple people on Reddit are claiming they've gotten charges, not preauthorizations, on their credit cards. One from AT&T and one from Samsung.

    Just checked my preorder at T-Mobile. No charge, no change.

    Think they're ready to roll? Would they be shipping overseas, which is why there's still 17 days to go, or will carriers and retailers be delivering earlier than the 21st?
    T-Mobile sent out s7's about 2 weeks early
    04-05-2017 09:43 PM
  5. EMGSM's Avatar
    T-Mobile sent out s7's about 2 weeks early
    I miss those days. That changed with the Note 7. I think Samsung may have had something to do with it. Hopefully T-mobile goes back to sending them out early.
    04-05-2017 10:38 PM
  6. barskin's Avatar
    Oooh! My pre-order status from AT&T has changed to "preparing to ship!"
    jamezr and Missalyssa928 like this.
    04-05-2017 11:21 PM
  7. jamezr's Avatar
    Oooh! My pre-order status from AT&T has changed to "preparing to ship!"
    Did you get tracking yet? Did your card get charged? Exciting!
    Missalyssa928 likes this.
    04-05-2017 11:39 PM
  8. omgitselaine's Avatar
    My AT&T preorder also says preparing to ship.

    Estimated ship dates were slightly changed at April 19 to April 20th
    Missalyssa928 likes this.
    04-05-2017 11:58 PM
  9. barskin's Avatar
    Did you get tracking yet? Did your card get charged? Exciting!
    No and no. It is just "preparing to ship." Maybe that means they are taking it out of the cool Samsung boxes and putting it in the ugly blue and orange AT&T boxes before they ship.
    FLY_TY likes this.
    04-06-2017 05:31 AM
  10. rgladman's Avatar
    No and no. It is just "preparing to ship." Maybe that means they are taking it out of the cool Samsung boxes and putting it in the ugly blue and orange AT&T boxes before they ship.
    I saw where there was concern that AT&T would do that for the LG G6 also but my wife's came in the actual LG box. Maybe they will send us the actual box.

    My AT&T order is still processing but I didn't place my preorder until 4-01. Assume you placed yours on 3-30.
    04-06-2017 05:48 AM
  11. Kalkarni00's Avatar
    No and no. It is just "preparing to ship." Maybe that means they are taking it out of the cool Samsung boxes and putting it in the ugly blue and orange AT&T boxes before they ship.
    LOL thats very true...maybe we will get it early, well except for Verizon
    04-06-2017 07:04 AM
  12. Missalyssa928's Avatar
    As did mine for AT&T!!
    jamezr and Kalkarni00 like this.
    04-06-2017 07:06 AM
  13. jaye3rd89's Avatar
    Sadly my sprint status for the past few days has said
    "Your order for the Samsung Galaxy S8 Plus has been received and will be delivered on 4/21. You may continue to check the status of your order at www.sprint.com/myorder. Additionally, keep an eye out for a shipping email with your tracking information. Thank you for your patience."

    Oh well...guess I'll be getting it on the day of.
    04-06-2017 07:15 AM
  14. Nexusfan1988's Avatar
    In case anyone is interested, Samsung posted the user manual for this phone on their website today: Support | Samsung US
    Rumline likes this.
    04-06-2017 07:22 AM
  15. ClintRo's Avatar
    Oh boy... here we go...lol

    **popping popcorn**
    04-06-2017 08:59 AM
  16. sangs's Avatar
    Anybody else order directly from Samsung.com and NOT receive a confirmation email? The order is active under my account at Samsung.com, however, I have yet to receive an email. And that's the kind of thing that makes me anxious.
    04-06-2017 09:21 AM
  17. Blues Fan's Avatar
    Anybody else order directly from Samsung.com and NOT receive a confirmation email? The order is active under my account at Samsung.com, however, I have yet to receive an email. And that's the kind of thing that makes me anxious.
    I would call them and make sure they got it. I ordered from samsung.com but didn't log into my account to do it and a couple minutes after ordering it I got a confirmation email with my order tracking number. If your samsung account shows a order tracking number simply plug it into the Samsung website and see if it pulls the invoice up.
    04-06-2017 09:42 AM
  18. anon(782252)'s Avatar
    Anybody else order directly from Samsung.com and NOT receive a confirmation email? The order is active under my account at Samsung.com, however, I have yet to receive an email. And that's the kind of thing that makes me anxious.
    I don't see an email from them either and don't remember receiving one. The order is in my Samsung account and I can also see the full details of the order in my PayPal account along with the authorization.
    04-06-2017 10:09 AM
  19. sangs's Avatar
    I called. Told the guy it's showing on my Samsung account under "Orders," but when he tried to access it with the order number, he couldn't find it. Also said I should have received a confirmation e-mail, which I did not. Lovely.
    04-06-2017 10:17 AM
  20. catamountalum2004's Avatar
    anyone who ordered from best buy hear anything?
    FLY_TY likes this.
    04-06-2017 10:24 AM
  21. anon(782252)'s Avatar
    I called. Told the guy it's showing on my Samsung account under "Orders," but when he tried to access it with the order number, he couldn't find it. Also said I should have received a confirmation e-mail, which I did not. Lovely.
    When did you order?
    04-06-2017 10:27 AM
  22. sangs's Avatar
    When did you order?
    Few days ago. (And no, there was no email in my junk folders either.)
    04-06-2017 10:28 AM
  23. anon(782252)'s Avatar
    Few days ago. (And no, there was no email in my junk folders either.)
    Hmm.

    And I take back my previous post. I did get an email from Samsung with my order info, it went to the email I use for PayPal instead of the email associated with my Samsung account.
    04-06-2017 10:33 AM
  24. Nakrohtap's Avatar
    I'm thinking TMO will ship early like they usually do and we will get them around 4/14.
    I ordered the S8 plus Orchid Gray
    Since I just ordered, just wondering where it says free overnight shipping on the pre-order?
    I don't see it on mine, but would assume they all would ship the same way.

    *edit* Nevermind. I just noticed that the order had to be fully processed first. It's not showing that exact language, though. It shows OVERNIGHT OVERNIGHT (up to 2 business days).
    I am not worrying about it. The Note7 said that as well if I'm not mistaken.
    04-06-2017 11:20 AM
  25. Dualmonitors's Avatar
    I would call them and make sure they got it. I ordered from samsung.com but didn't log into my account to do it and a couple minutes after ordering it I got a confirmation email with my order tracking number. If your samsung account shows a order tracking number simply plug it into the Samsung website and see if it pulls the invoice up.
    Hi there, @Blues Fan:

    I want to clarify what you are calling "order tracking number" and what most people call "tracking number".

    If I were to be correct, and please correct me if I am mistaken, when one says "tracking number", one most often thinks of a UPS/FedEx tracking number. So when you wrote "order tracking number", initially, I took it to mean either a UPS or FedEx tracking number.

    Hope others didn't think the way I did!
    04-06-2017 11:22 AM
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