05-09-2017 07:41 PM
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  1. sillehrabbitz's Avatar
    I preordered from Best Buy the night before and still got it yesterday. I am pretty impressed w/ my local Best Buy!
    04-22-2017 01:29 PM
  2. EMGSM's Avatar
    All the Samsung promos have stated while supplies last.
    It's always like that. I use to worry about not getting the free yr of Netflix, SD card, Gear Fit2 etc. I'm pretty sure they will be able to cover the pre-orders. I'll be surprised if they can't.
    04-22-2017 10:19 PM
  3. Ufd108's Avatar
    It's always like that. I use to worry about not getting the free yr of Netflix, SD card, Gear Fit2 etc. I'm pretty sure they will be able to cover the pre-orders. I'll be surprised if they can't.
    While supplies last in this case is pretty much a scam. I picked up my 8+ at 10:30 AM Friday (alleged release day) and went straight home to claim the $99 bundle. It was ALREADY gone by 11:00 AM of release day.

    Never again will I buy a Samsung phone, and never again will I pre-order ANYTHING from Best Buy. Most other retailers released the phones early, but Best Buy wouldn't. That's why no BB customers got the bundle.

    Pissed.
    04-23-2017 02:33 PM
  4. EMGSM's Avatar
    WOW! I would angry as well. Have you tried to call Samsung?
    blaine07 likes this.
    04-23-2017 03:10 PM
  5. Ufd108's Avatar
    WOW! I would angry as well. Have you tried to call Samsung?
    Yeah, but gave up after 2-1/2 hours on hold! Went to BB and bitched like crazy, especially since the Samsung site was saying my phone wasn't eligible (???) for the bonus at all !! Turned out the ineligibility issue was a website problem and I was finally able to register for the VR, but Samsung says they sold out the $99 bundle and that's that.

    Lesson learned; don't pre-order from BestBuy or you will get screwed because everyone else will get the product first.
    SamgSCUM likes this.
    04-23-2017 04:53 PM
  6. EnergyPlus's Avatar
    Got mine last Thursday, 4/20, VZW. Coordination with Samsung is a nightmare, left hand doesn't know what right hand is doing. Have not found best case yet. Otter makes a BIG and HEAVY phone even bigger and heavier, taking it back. Currently using a slim, light and cheap ($20.00) case. Not great but OK for now. Belt clip cases are few and far between.
    04-24-2017 01:44 PM
  7. FELIX GONZALEZ's Avatar
    Are these Amazon links legit? And if so, should I just keep holding off for the Best Buy pre-orders since they're suppose to be cheaper?
    You can pre-order an unlocked Galaxy S8 or S8+ right now – BGR
    04-25-2017 07:34 AM
  8. dpham00's Avatar
    International unlocked versions can be legit, but they might have no warranty in your region. Also you would need to check to see if they support the features and bands that you need.
    FELIX GONZALEZ and burrzoo like this.
    04-25-2017 07:43 AM
  9. Klortch's Avatar
    I thought I'd chime in with my pre-order experience. I pre-ordered from Samsung.com as soon as the option was available to do so. I ordered a black S8+ for myself and an Orchid Grey S8+ for my wife. I paid the additional $99 x 2 to get the VR Experience bundles. The phones arrived last Friday 4/21 and over last weekend I spent close to 7 hours total (2.5 hours on hold) with Samsung tech support trying to address technical issues. The WiFi didn't work on my wife's phone and my phone could take calls but not make calls. I finally gave up and requested to send the phones back for replacements. Much to my disappointment I was told there was no option to just send back the phones for replacements. I have to send back the VR bundles as well and I will not get them back. I was told by Samsung customer service I have to send everything back in order for a refund to occur and I can then re-buy the phones minus the VR experience bundles. Needless to say this felt like worst possible experience and the worst way to treat a customer. I'm trying decide what to do. After I send the phones back I may consider re-buying them from T-Mobile but at this point I may just skip Samsung all together and wait for the Pixel 2.
    04-28-2017 01:28 PM
  10. SamgSCUM's Avatar
    Nowhere in the literature I received does it say that they had limited amounts asnd it would be first come first serve. I pre-orders through Best Buy and was told I would be able to chose either promo. I had to wait for an appointment to get the phone and they NEVER said there was limited quantities. I found out it was sold out before I even got the phone. Best Buy made me wait for an appointment at 3:30 the day it was released. They said all the morning times were taken. It's Bull and a scam. SamScum!
    04-28-2017 08:04 PM
  11. Blues Fan's Avatar
    Nowhere in the literature I received does it say that they had limited amounts asnd it would be first come first serve. I pre-orders through Best Buy and was told I would be able to chose either promo. I had to wait for an appointment to get the phone and they NEVER said there was limited quantities. I found out it was sold out before I even got the phone. Best Buy made me wait for an appointment at 3:30 the day it was released. They said all the morning times were taken. It's Bull and a scam. SamScum!
    WTF. Best Buy makes you make an appointment when picking up an ordered phone? You just can't go to the customer service counter and pickup your order and take the phone home and do it yourself?
    04-30-2017 09:37 PM
  12. Almeuit's Avatar
    WTF. Best Buy makes you make an appointment when picking up an ordered phone? You just can't go to the customer service counter and pickup your order and take the phone home and do it yourself?
    No you can pick it up and leave. I walked in, told them who I was, they verified everything (who I am), and I walked out with the box. I opened it once at work and did what needed to be done.
    05-02-2017 01:36 PM
  13. ClintRo's Avatar
    Some people can... if you order online you can just go in a pick it up... if you order in store sometimes they will make you stay and activate it.

    I have had them tell me I had to stay and let them activate it right there in store and I told them I would leave and they would lose a sale.... They let me leave...LOL
    05-02-2017 02:15 PM
  14. Blues Fan's Avatar
    Some people can... if you order online you can just go in a pick it up... if you order in store sometimes they will make you stay and activate it.

    I have had them tell me I had to stay and let them activate it right there in store and I told them I would leave and they would lose a sale.... They let me leave...LOL
    What about if you already have a sim card?
    05-02-2017 11:16 PM
  15. ClintRo's Avatar
    well the last time it was fine I picked up my phone and left... I could pick up and go, but I ordered online and my Verizon account was already attached to the upgrade. However if you ordered in store they made you stay and they would activate it for you.

    One time before I ordered online and just wanted to pick it up and go but they said I had to let them activate it on the line... so I left, went to Verizon and was able to pick it up in box and leave. (this was about 2 years ago IIRC)
    05-03-2017 09:33 AM
  16. Blues Fan's Avatar
    well the last time it was fine I picked up my phone and left... I could pick up and go, but I ordered online and my Verizon account was already attached to the upgrade. However if you ordered in store they made you stay and they would activate it for you.

    One time before I ordered online and just wanted to pick it up and go but they said I had to let them activate it on the line... so I left, went to Verizon and was able to pick it up in box and leave. (this was about 2 years ago IIRC)
    That's odd. I have tmobile and ordered from samsung.com simply got the phone and popped in my SIM as usual and went to town. No activation needed because I already had a line.
    05-03-2017 09:27 PM
  17. ClintRo's Avatar
    Yes, I did that this time too and have done it 100s of times before.
    05-04-2017 07:35 AM
  18. BigWheelWade's Avatar
    I finally gave up calling customer support. Hours upon hours on hold with nobody to talk to as to why I selected the 99 package deal back on the 19th, yet my emails say nothing about it. I had come to the realization that I was only getting the free headset and that was that. Out of the blue I got the email to buy the $99 package today from their website at the discounted price! 4 sets now on the way to me!
    Attached Thumbnails Official: Galaxy S8 / S8+ Pre-Order Thread-screenshot_20170509-173336.jpg  
    05-09-2017 07:41 PM
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