Guard S8 and 3 month return period

philly

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So a couple of my favorite rumors for the S8 were the one time free screen replacement (guard S8). And the 90 day extended return period.

After the launch I haven't really heard this mentioned. Anyone got any info?
 

hhmorgan

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Nov 27, 2012
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So a couple of my favorite rumors for the S8 were the one time free screen replacement (guard S8). And the 90 day extended return period.

After the launch I haven't really heard this mentioned. Anyone got any info?

I've been waiting for that update on Samsung Guard S8 as well. I've been getting the Samsung Protection Plus for my phones to cover screen breakage issues primarily. Just used it for our Galaxy S6 in December ($99 plan cost + $75 replacement) was a good deal.

Here's a Polish link that seems to indicate the program - Guard S8 is real but offers no cost and terms for the program.

Guard S8: nowy program ochrony dla flagowców Samsunga

Samsung Guard S8 - un año de garantía y servicio de reparación - Pysnnoticias
 
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hhmorgan

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Well I've found a link into the Samsung.com website where the
Guard S8 plan is spelled out for the Polish market. Not sure if anything similar will release in the US market. But you can look and see what it is for their market.

Samsung Galaxy S8 i S8+ - zamów w przedsprzedaży | Samsung Polska

I've copied the key provisions here (via Google Translate):
§ 2
General provisions
1. The Promotion allows Users to use additional and related to purchase
Product of the service at no extra cost (prize in the Promotion). Promotion
This is done in accordance with the rules set out in these Regulations. The Promotion comes in
Services indicated below:
________________________________________
Page 3
3
Samsung Promotion Regulations S8
And the pillar
a) Dedicated Hotline Service with Remote Support (Remote
Management), under the conditions set out in § 7
2nd pillar
b) Addition of 1-year warranty on product is effective after
End of standard (2 year) warranty on Product, on
Conditions set forth in § 6 below
c) Exchange of Product for new services as part of SWAP on
Conditions specified in § 4 below
d) Expressway Repairing service provider, under the conditions
Specified in § 5 below
2. Registration applies only to services within the second pillar and is available from 28th
April 2017 until April 28, 2018. The 1st pillar service is available to
Participants of the Promotion without registration
3. Use of the services covered by this Promotion is independent and does not affect
The user's entitlement to the standard product warranty (w
Specific replacement of the Product under the SWAP service does not result in renewal
Standard product warranty). You may use the privileges
To be entitled to a standard guarantee regardless of this Promotion and
The basic way (ie, without using the faster path within the II framework
The pillar).
4. The promotion shall run from 19 April 2017 until 28 April 2018, where:
The individual Promotion Services are available to the Promotion Users
Following dates:
PILLAR
SERVICES
AVAILABILITY OF SERVICES WITHIN PROMOTION
And the pillar
a) Dedicated
Hotline
on
Conditions specified in § 8 below
Dedicated Hotline will work in the period from
April 19, 2017, until April 28, 2018.
To use Dedicated Hotline required
Is just joining the promotion (it is not
Registration required)
2nd pillar
b) An additional 1-year warranty
Product valid after completion
Standard (2 year) guarantee on
Product under the conditions set out in
§ 6 below
c) Replacement Product with a new one
Under the SWAP Service, under conditions
Specified in § 4 below
d) d) Express repair in Sections
Service,
on
Conditions
Specified in § 5 below
Services and registration for them are active from
April 28, 2017, until April 28th
2018
________________________________________
Page 4
4
Samsung Promotion Regulations S8
5. Within the second pillar, the user can choose between Swap and Repair
Express, and when these services are active, use them repeatedly.
6. The Organizer has the right to amend the Rules of Procedure by extending the period,
The User may join the Promotion and extend the period of availability
Individual services.
7. The value of benefits indicated in item 1, which is a prize in the Promotion, does not exceed
One time amount of 760 PLN.
8. User participation in the Promotion is voluntary.
9. The promotion applies only to Products purchased from Trading Partners indicated
In § 1 point 5 of these Regulations.