03-31-2017 12:30 PM
38 12
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  1. Soggly's Avatar
    So I pre ordered the S8, but how exactly do you do the promotion thing for the gear VR?
    03-30-2017 12:00 AM
  2. bhatech's Avatar
    So I pre ordered the S8, but how exactly do you do the promotion thing for the gear VR?
    https://samsungpromotions.com/infinitelyimmersive.html
    03-30-2017 12:33 AM
  3. Soggly's Avatar
    Guess it was only if you pre order on their website specifically, bummer ๐Ÿ˜•
    03-30-2017 04:06 AM
  4. amyf27's Avatar
    I also just preordered the S8. I wasn't going to, but since it is 0 down for my JOD and I don't like the 7edge that much, I figured it's a good time to Jump. I will have a V20 as well which will be a 2nd daily driver for me so between the 2 I'll have a heck of a backup phone
    03-30-2017 04:33 AM
  5. Dhawk1202's Avatar
    I also just preordered the S8. I wasn't going to, but since it is 0 down for my JOD and I don't like the 7edge that much, I figured it's a good time to Jump. I will have a V20 as well which will be a 2nd daily driver for me so between the 2 I'll have a heck of a backup phone
    Did you do your jod on the phone with Tmobile? Did they give you any problems?
    03-30-2017 07:22 AM
  6. amyf27's Avatar
    Yes I used a jod for my 7edge going to the S8 they told me I have 14 days to return the 7edge in store what was really convenient for me this morning was I was able to do the whole thing in the TMobile chat window
    03-30-2017 07:23 AM
  7. amyf27's Avatar
    The problem I had before pre-ordering which was last evening was I was getting conflicting information from local stores and online about jod and down payment, Etc. I'm really glad it turned out as well as it did though.
    03-30-2017 07:24 AM
  8. Dhawk1202's Avatar
    The problem I had before pre-ordering which was last evening was I was getting conflicting information from local stores and online about jod and down payment, Etc. I'm really glad it turned out as well as it did though.
    I assume they put the down payment in your payment plan monthly though right?
    03-30-2017 08:17 AM
  9. amyf27's Avatar
    I assume they put the down payment in your payment plan monthly though right?
    I believe they work that im. It's a lease and I definitely don't plant to keep it long term so I'll be jumping likely into the next note phone. $30/mo
    03-30-2017 08:18 AM
  10. DaveInFL's Avatar
    Called T-Mobile this morning to pre-order and it took 30 minutes When I got the confirmation email to sign for the EIP there were 2 additional items on the order, one for $19.99 and the other for $59.99. No idea why these 2 additional items were added but I was not happy by the whole process. I am going to pre-order by the Samsung website instead.

    Anyone else have these kind of issues when pre-ordering with T-Mobile?
    03-30-2017 09:08 AM
  11. anon(782252)'s Avatar
    Called T-Mobile this morning to pre-order and it took 30 minutes When I got the confirmation email to sign for the EIP there were 2 additional items on the order, one for $19.99 and the other for $59.99. No idea why these 2 additional items were added but I was not happy by the whole process. I am going to pre-order by the Samsung website instead.

    Anyone else have these kind of issues when pre-ordering with T-Mobile?
    What were the charges for?
    03-30-2017 09:18 AM
  12. DaveInFL's Avatar
    What were the charges for?
    Two clear covers of some kind.
    03-30-2017 09:36 AM
  13. Dhawk1202's Avatar
    Just ordered 2 for me and my wife via JOD. 15 minutes with no issues! Did choose to pay down payment up front to keep monthly payments down! I cannot say this enough, but Tmobile's customer service is second to none! They are the best!
    amyf27 and hail2030 like this.
    03-30-2017 09:38 AM
  14. anon(782252)'s Avatar
    Two clear covers of some kind.
    So they bill crammed you? I'd definitely call them out on it.
    03-30-2017 09:40 AM
  15. DaveInFL's Avatar
    Just ordered 2 for me and my wife via JOD. 15 minutes with no issues! Did choose to pay down payment up front to keep monthly payments down! I cannot say this enough, but Tmobile's customer service is second to none! They are the best!
    Agreed, normally they are great. Be sure to check what's on your order though. The guy that was helping me was supposed to have done a second order but he said the total was coming up higher than the first! Something weird was going on, or maybe I just had a very bad rep. Anyway, did the pre-order and Samsung's website and it was all very painless and easy.
    03-30-2017 09:40 AM
  16. amyf27's Avatar
    I didn't - I used their Facebook chat window it was pretty seamless that way.
    03-30-2017 09:41 AM
  17. DaveInFL's Avatar
    So they bill crammed you? I'd definitely call them out on it.

    I did, I was still on the phone with the rep when I got the email and clicked on the EIP link. That's when I saw the additional items. He was supposed to have done a second order but looks like that didn't happen. As long as I don't sign the EIP email the order will be cancelled.
    03-30-2017 09:41 AM
  18. Blues Fan's Avatar
    Called T-Mobile this morning to pre-order and it took 30 minutes When I got the confirmation email to sign for the EIP there were 2 additional items on the order, one for $19.99 and the other for $59.99. No idea why these 2 additional items were added but I was not happy by the whole process. I am going to pre-order by the Samsung website instead.

    Anyone else have these kind of issues when pre-ordering with T-Mobile?
    The $20 I was hit with when I ordered the Note 7 in the store last year. They said it's some assist fee they have and nothing they could do about it. I wasn't thrilled with it. I think I will order directly from samsung.com the Tmobile version and save the $20
    03-30-2017 09:55 AM
  19. CKwik240's Avatar
    Guess it was only if you pre order on their website specifically, bummer ๐Ÿ˜•
    Where does it say that? It certainly doesn't in the terms and conditions on their website...
    03-30-2017 11:46 AM
  20. DaveInFL's Avatar
    Where does it say that? It certainly doesn't in the terms and conditions on their website...
    Right, the way I read it is that once you take ownership of your S8 you go to the Samsung site and register it for the promotion. That's the way I read it.
    03-30-2017 11:58 AM
  21. ScottsoNJ's Avatar
    Called T-Mobile this morning to pre-order and it took 30 minutes When I got the confirmation email to sign for the EIP there were 2 additional items on the order, one for $19.99 and the other for $59.99. No idea why these 2 additional items were added but I was not happy by the whole process. I am going to pre-order by the Samsung website instead.

    Anyone else have these kind of issues when pre-ordering with T-Mobile?
    Sim starter kit and tax maybe?
    03-30-2017 01:01 PM
  22. EMGSM's Avatar
    I'm going to check out the phones but I might hold off until Some reviews are put out. I'm still concerned about the 3000mAh battery. Anyway, I still have until the 20th to "pre-order".
    03-30-2017 01:29 PM
  23. Blues Fan's Avatar
    Sim starter kit and tax maybe?
    That 60 bucks might be sales tax. I see the op is in FL. I live over in Punta Gorda and the samsung website charged me 59.50 for tax so that might be tax.

    Or could be some cramming going on insurance or BS added. The 20 fee is dumb. I was charged that when I bought the Note 7 and S7 edge. I just decided to order through samsung.com just now. NO BS to deal with and straight forward. Every time I order or buy something from tmobile it's always something going on.
    03-30-2017 01:36 PM
  24. BeyondtheTech's Avatar
    I also got hit with a $20 "phone order charge" that she couldn't waive in the order, but the rep was nice enough to immediately credit my account the same $20, so it's a wash. Not sure why they weren't able to waive it like they did for my LG G6 order just a week ago.

    I'm going to check out the phones but I might hold off until Some reviews are put out. I'm still concerned about the 3000mAh battery. Anyway, I still have until the 20th to "pre-order".
    Just remember that by that time, the free Gear VR promotion may be all sold out.
    EMGSM likes this.
    03-30-2017 10:20 PM
  25. GrooveRite's Avatar
    Yeah they called the $20 fee a 'service charge' when I purchased my V20 in-store. I guess they hit everyone no matter where you purchase it.
    03-30-2017 10:32 PM
38 12

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