04-22-2017 02:18 PM
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  1. anon(782252)'s Avatar
    Yea, they really jacked me around with my Note 7 refund you might recall for months. Then they wanted to give me a $930 bill credit for the Note 7 lol. I eventually got my refund.

    This is why I just decided to order from Samsung this time.
    Yeah I remember.

    I ordered from Samsung because of the $100 off on the silver S8 and to speak with my wallet to T-Mobile.
    04-01-2017 12:16 PM
  2. amyf27's Avatar
    I'm officially going crazy right now LOL. I let TMobile know that I decided I wanted to see if they can switch my order to the bigger phone we'll see if they can do that. I can't imagine why not since it's not even available yet
    04-01-2017 12:17 PM
  3. anon(782252)'s Avatar
    I'm officially going crazy right now LOL. I let TMobile know that I decided I wanted to see if they can switch my order to the bigger phone we'll see if they can do that. I can't imagine why not since it's not even available yet
    They will have to cancel your existing order and place a new order.
    04-01-2017 12:20 PM
  4. amyf27's Avatar
    They will have to cancel your existing order and place a new order.
    I don't think it'll be a big deal I did the first order straight through the chat window it was really easy
    04-01-2017 12:21 PM
  5. bhatech's Avatar
    I'm officially going crazy right now LOL. I let TMobile know that I decided I wanted to see if they can switch my order to the bigger phone we'll see if they can do that. I can't imagine why not since it's not even available yet
    They will have to cancel that original order and place a new order. You will lose your position in the pre order line but I don't think that matters as stock looks to be fine and they aren't saying it's backordered or anything like that. Even Samsung officially said they have stock to meet demand. I think everyone who places order atleast in the first week should be fine I guess. May be someone preordering closer to release it'll be little risk of backorder.
    04-01-2017 12:22 PM
  6. anon(782252)'s Avatar
    I don't think it'll be a big deal I did the first order straight through the chat window it was really easy
    It shouldn't be. Gonna cave and give them the $130 down payment huh? Lol
    amyf27 likes this.
    04-01-2017 12:23 PM
  7. amyf27's Avatar
    It shouldn't be. Gonna cave and give them the $130 down payment huh? Lol
    They don't charge anything until it ships I'm perfectly fine with it. I had pre-ordered the S8 before I got to see any physical phone now that I've seen the physical phones I want that plus
    04-01-2017 12:24 PM
  8. Mike-Mike's Avatar
    It shouldn't be. Gonna cave and give them the $130 down payment huh? Lol
    I am, just paid off my V20 in a store so I can sign up for JoD online with T Force.

    They said it is easier if you pay of a device payment plan at a physical location
    04-01-2017 12:55 PM
  9. anon(782252)'s Avatar
    I am, just paid off my V20 in a store so I can sign up for JoD online with T Force.

    They said it is easier if you pay of a device payment plan at a physical location
    The last time I was in a T-Mobile store the rep bill crammed insurance onto my account. Now I'll only go in the store if I absolutely have to.
    04-01-2017 12:57 PM
  10. Storm24's Avatar
    I will be the guy with the tin foil hat. Since we have to wait I was thinking about it. The Note 7 obviously had issues and that may be why it did not ship until the last moment. They have really made an effort to do checks and double checks on the S8 and +. So I think we will see it released a bit earlier since it seems to be ready. Also, it seems they are having a large amount of stock which means that nothing parts-wise would push the date back or delay it. The software looks ready to go. I think Samsung will allow it to be shipped early to get back in the good graces after the Note 7 debacle. I know I am going to be very wrong... but speculating is fun!!!!
    milehigherik likes this.
    04-01-2017 01:37 PM
  11. CCNasty's Avatar
    I am, just paid off my V20 in a store so I can sign up for JoD online with T Force.

    They said it is easier if you pay of a device payment plan at a physical location
    Is JoD still available? I was in a Tmo store last night and they told me they no longer offer JoD ?
    04-01-2017 01:37 PM
  12. Blues Fan's Avatar
    The last time I was in a T-Mobile store the rep bill crammed insurance onto my account. Now I'll only go in the store if I absolutely have to.
    Thats bs! That is why I'm very clear when buying phones that I want to pay in full and nothing else added. Some of the reps are very shady.
    04-01-2017 02:02 PM
  13. anon(782252)'s Avatar
    Thats bs! That is why I'm very clear when buying phones that I want to pay in full and nothing else added. Some of the reps are very shady.
    Yep, it was a brand new T-Mobile store as well. I won't be going back.

    About 4 hours after I left the store there was note in my account history that insurance was added. I know it wasn't done on accident at the store because I was there to return my Note 7 and nothing at all was done with my V20 that I just picked up at UPS.

    When I contacted Tforce about it, they quickly removed it but told me I could never add insurance back to that device. Lol. So your store rep accessed my account without my permission, added insurance that wasn't requested and now I can't add it back ever again? What a joke.
    04-01-2017 02:08 PM
  14. amyf27's Avatar
    After some discussion they were finally able to cancel the S8 order. Now though they have to wait for that to clear out before they can do my S8 Plus Black as its a Jump on Demand upgrade. Hes calling me Monday but Ill check before then just in case it clears earlier
    04-01-2017 02:14 PM
  15. Mike-Mike's Avatar
    Is JoD still available? I was in a Tmo store last night and they told me they no longer offer JoD ?
    They cannot do it in store for some reason, but they can on Twitter
    04-01-2017 04:10 PM
  16. cert15z's Avatar
    I just went to Best Buy with my wife to check out the S8+. On the way up there, she was making fun of me for drive to see a phone that is not out yet. Once she seen it, it was love at first sight. As soon as we got home, she had me pre-order her one.
    04-01-2017 04:30 PM
  17. EMGSM's Avatar
    I'm not positive but I believe it's 14 days. I know when I get my S8+ I have 14 days to turn in my S7 Edge or I get billed for the remainder of the balance so 14 days seem logical. I'd just phone T-Mobile though to verify, that way you know for a fact.
    If you order online do you have to ship it back or can you make an in-store return?
    04-01-2017 05:21 PM
  18. jamezr's Avatar
    They cannot do it in store for some reason, but they can on Twitter
    I was able to call and add a new line on JoD. I think it depends on the csr you talk to tbh....
    04-01-2017 05:22 PM
  19. maverick96's Avatar
    If you order online do you have to ship it back or can you make an in-store return?
    Interested in this as well? Can you return or even exchange in-store if purchased online?
    04-01-2017 05:33 PM
  20. Mike-Mike's Avatar
    So i was able to pre-order with JoD via Twitter, but they messed it up and put it for the S8 and not the S8+.

    So now they have to cancel that one and I have to wait "up to 48 hours" before it clears the system and I can order the correct one
    04-01-2017 05:39 PM
  21. amyf27's Avatar
    Hmm. See in my case I did order the S8 a couple days ago but decided to switch to the S8 Plus today. They managed to cancel that order but are having system issues so I'm still waiting for that to resolve. I'm getting the S8 Plus Black. Whenever their system fixes. They're working on some escalated fix they said its their system
    04-01-2017 08:10 PM
  22. anon(782252)'s Avatar
    Hmm. See in my case I did order the S8 a couple days ago but decided to switch to the S8 Plus today. They managed to cancel that order but are having system issues so I'm still waiting for that to resolve. I'm getting the S8 Plus Black. Whenever their system fixes. They're working on some escalated fix they said its their system
    It's honestly amazing how many system issues they seem to have.
    amyf27 and MACKSnare519 like this.
    04-01-2017 08:13 PM
  23. Ca_lvn's Avatar
    I'm shopping for a new carrier and T-Mobile is $100 month for 1 unlimited plan that's just too much !
    04-01-2017 08:31 PM
  24. anon(782252)'s Avatar
    I'm shopping for a new carrier and T-Mobile is $100 month for 1 unlimited plan that's just too much !
    It's 2 lines for $100
    04-01-2017 08:45 PM
  25. Ca_lvn's Avatar
    It's 2 lines for $100
    The $100 month included the phone but that's still just too much ,other carriers beat that
    04-01-2017 08:55 PM
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