04-05-2017 02:34 PM
31 12
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  1. gvndeb60's Avatar
    All you have to do in this case is call TMobile to update the IMEI in the system.
    I was told that doesn't matter bc the IMEI does not match the one sold to you when the system tries to process the trade in.
    04-05-2017 08:21 AM
  2. anon(782252)'s Avatar
    I was told that doesn't matter bc the IMEI does not match the one sold to you when the system tries to process the trade in.
    That's why they need to update it in the system so that it becomes the current IMEI. They may ask for proof that it was replaced under warranty/insurance but as long as everything is on the up and up, no issue.
    gvndeb60 likes this.
    04-05-2017 08:32 AM
  3. gvndeb60's Avatar
    That's why they need to update it in the system so that it becomes the current IMEI. They may ask for proof that it was replaced under warranty/insurance but as long as everything is on the up and up, no issue.
    Good info there. Hopefully you get a rep that knows what they are doing, bc the one that gave me that info obviously didn't.
    04-05-2017 10:17 AM
  4. ClintRo's Avatar
    With carrier reps.... it is always a crap shoot.
    04-05-2017 10:25 AM
  5. PJRed2008's Avatar
    Obviously you didn't look through the whole thing because there is a glossary of terms at the end that explains exactly the things you have failed to comprehend.
    You are correct, I didn't. My bad. But as they say, the devil is in the details.
    04-05-2017 11:20 AM
  6. dpham00's Avatar
    Anyone going to try the new Samsung premium care with the s8? Ive had insurance on my phones for the s7e and s6e the past couple of years, but Im really interested in the deductible on samsungs plan. If its $100 for the s8 plus thats a lot better than the $200 deductible with ascurion I have through verizon.

    What is Samsung Premium Care and why should Galaxy S8 owners be glad it exists?
    No loss or theft coverage like with Verizon though, if that's important to you.
    04-05-2017 02:34 PM
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