05-04-2017 02:14 PM
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  1. the_munc_e's Avatar
    Still nothing on my end. Looks like no phone thur and possibly this week. My order must have been lost or something. I'm calling later to see what is going on and much cancel and go up to tmovile and place my order unless they expedite it and give me overnight. This is inexcusable. I ordered on the 30th.
    Chill. Hardly anyone has gotten an email. If they don't send them by tonight I'm probably going to cancel
    bhatech likes this.
    04-18-2017 06:28 AM
  2. aokusman1's Avatar
    As long as it ships today, it can get here by the 20th. I have already listed my VR on Ebay so i do need the package this week lol.
    Any bidders?
    blaine07 likes this.
    04-18-2017 06:36 AM
  3. miketko's Avatar
    Yeah it definitely wasn't through FedEx. I can't stand them.

    Btw they delivered my Samsung speaker to another house. Because the guy there just told the FedEx guy he knew me and my dad (they work together) and the FedEx guy didn't want to leave the package on his truck all weekend.

    Like. Wtf?
    Who does Samsung use to ship these phones ?
    04-18-2017 06:41 AM
  4. the_munc_e's Avatar
    Who does Samsung use to ship these phones ?
    FedEx for me
    04-18-2017 06:42 AM
  5. ol_jackburton's Avatar
    Any bidders?
    1 so far
    04-18-2017 06:42 AM
  6. jma78b's Avatar
    Sent an email to Samsung and got this reply. BTW I'm from the UK ordered from Samsung directly on the 30th March.

    "Thank you for contacting Samsung UK Online Store!

    Dispatch should take place on the 19th or 20th of April with delivery within 1-2 work days. Thus the Galaxy S8 will be with you almost a week earlier than its general release. As soon as the order is shipped you will be informed via email.

    We remain at your disposal, should further assistance be needed.

    Samsung Shop Support Team."

    All I can do is wait till I get an email - haven't a clue now if I'm gonna get it this week at all!
    04-18-2017 06:46 AM
  7. aokusman1's Avatar
    1 so far
    Liston price?
    04-18-2017 07:05 AM
  8. ol_jackburton's Avatar
    Liston price?
    started it at $25 and put a buy it now at $99
    04-18-2017 07:20 AM
  9. blaine07's Avatar
    Yeah I use TrackPIN to manage my deliveries usually and TrackPIN sent me a email saying a pin had been created for FedEx. FedEx cant find/track the tracking number TrackPIN sent me. Literally not waiting on any other packages.

    If you guys haven't seen TrackPIN it's sweet. (I don't work for them, don't sell it not affiliated in anyway) anytime you order something it automatically assigns a "pin" to packages. Mailman can enter pin on garage door keypad and garage door opens and they slide package under garage door and hit close. It opens to slightly higher than package tallest dimension. A lot of times they'll let me "not sign" since it's going in a secure location
    04-18-2017 07:24 AM
  10. ClintRo's Avatar
    I had a fedex tracking number assigned to me last night but doesn't show up in tracking Manager and can't find any info for it anywhere... yet *♂️ TrackPIN sent me a email
    It's still on the carrier's dock then... or in transit to FedEx.
    blaine07 likes this.
    04-18-2017 07:35 AM
  11. anon(10185658)'s Avatar
    Still no shipping info. A Best Buy Samsung Store rep told me if you preordered, it will get to you by the 20th. Hmm...
    04-18-2017 08:03 AM
  12. aokusman1's Avatar
    Still no shipping info. A Best Buy Samsung Store rep told me if you preordered, it will get to you by the 20th. Hmm...
    That's just as useful as someone telling you that in a dream.
    ol_jackburton likes this.
    04-18-2017 08:04 AM
  13. ol_jackburton's Avatar
    Still no shipping info. A Best Buy Samsung Store rep told me if you preordered, it will get to you by the 20th. Hmm...
    As long as it ships out today, we should get it by the 20th.
    co.ag.2005 likes this.
    04-18-2017 08:05 AM
  14. Nubwy's Avatar
    Sent an email to Samsung and got this reply. BTW I'm from the UK ordered from Samsung directly on the 30th March.

    "Thank you for contacting Samsung UK Online Store!

    Dispatch should take place on the 19th or 20th of April with delivery within 1-2 work days. Thus the Galaxy S8 will be with you almost a week earlier than its general release. As soon as the order is shipped you will be informed via email.

    We remain at your disposal, should further assistance be needed.

    Samsung Shop Support Team."

    All I can do is wait till I get an email - haven't a clue now if I'm gonna get it this week at all!
    Soooooo....Where in the email does getting it between the 21st through the 23rd equal a full week before the 21st, the general release date?
    04-18-2017 08:23 AM
  15. Rumline's Avatar
    IIRC, general release date in the UK is 28th.
    04-18-2017 08:24 AM
  16. co.ag.2005's Avatar
    Soooooo....Where in the email does getting it between the 21st through the 23rd equal a full week before the 21st, the general release date?
    the "official" release date is the 28th in Europe (or at least UK) from what I've read before.
    bhatech likes this.
    04-18-2017 08:37 AM
  17. Blues Fan's Avatar
    Called again just now. They said nothing wrong with my order but that at any time between now and tomorrow morning I should get the info and ship out and get it by the 20th.

    Of course if we don't get it shipped until the 19th we won't get it in time.

    You can probably thank Digital River for this since they're the ones that ship it. I probably should have listened and ordered from my carrier instead of them.
    04-18-2017 09:45 AM
  18. aokusman1's Avatar
    Called again just now. They said nothing wrong with my order but that at any time between now and tomorrow morning I should get the info and ship out and get it by the 20th.

    Of course if we don't get it shipped until the 19th we won't get it in time.

    You can probably thank Digital River for this since they're the ones that ship it. I probably should have listened and ordered from my carrier instead of them.
    I'm on the phone with them now.
    04-18-2017 09:50 AM
  19. ClintRo's Avatar
    Items can arrive faster than 2 days and be 2nd day.... Think positive thoughts!!
    04-18-2017 09:50 AM
  20. aokusman1's Avatar
    I'm on the phone with them now.
    30 min hold
    04-18-2017 09:51 AM
  21. aokusman1's Avatar
    Called again just now. They said nothing wrong with my order but that at any time between now and tomorrow morning I should get the info and ship out and get it by the 20th.

    Of course if we don't get it shipped until the 19th we won't get it in time.

    You can probably thank Digital River for this since they're the ones that ship it. I probably should have listened and ordered from my carrier instead of them.
    There is no excuse for not giving customers an avenue to track the progress of their orders.
    04-18-2017 09:52 AM
  22. Blues Fan's Avatar
    My mom just checked her account and her card was just charged. Still nothing on our end though order shipping wise.
    04-18-2017 10:15 AM
  23. aokusman1's Avatar
    My mom just checked her account and her card was just charged. Still nothing on our end though order shipping wise.
    My card was charged last week. Samsung rep over the phone said they would ship today and its on track for 20th delivery. There are no issues she was aware of.
    04-18-2017 10:17 AM
  24. ninjakel's Avatar
    Just checked my order page and it now says shipped! This is in the UK.
    I haven't had an email yet, just checked it by chance.
    co.ag.2005 likes this.
    04-18-2017 10:20 AM
  25. Hamboningfreddy's Avatar
    In the event that the phone does come late, will we get any compensation? Like extended Samsung premium care or something? I feel like there's no way to keep Samsung accountable for something like this.
    04-18-2017 10:31 AM
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